Catalyst Installation problems

yinky · May 22, 2005, 10:16 AM

Hey guys, I'm having Catalyst installation problems (5.1+) and I really need help.
Is this a known issue?
What happens is that the installation crashed on the WDM section of the installation. I tried not installing that part of the driver but then the installation crashes at the point where WDM should be installed.

I really wanna be able to talk about drivers etc but how the F*** can I do that if I can't install the driver !!!111

If you need any system specs please ask as I don't know what could be affecting the installation

redsolar · May 22, 2005, 05:03 PM

Give us an exact error message, prefereably with screenshot. Model/brand of video card. motherboard and about all system specs you know of.

yinky · May 22, 2005, 06:32 PM

Processor: AMD Athlon XP2400+ ,MMX, 3DNow, 2.0 GHz~
Memory: 512MB
GFX card: Radeon 9500 AGP

The error message I get is: "The installation was unable to complete" then I'm asked to reboot pc as if I had installed the driver.

micron · May 22, 2005, 07:21 PM

Use safe mode.

ChoGGi · May 22, 2005, 09:55 PM

is that the exact message or is this?
"Setup was unable to complete the installation. Try to setup your display adapter with a standard VGA driver before running setup"

yinky · May 23, 2005, 07:30 AM

That last bit wasn't there

yinky · May 23, 2005, 07:42 AM

In safe mode i get the message: "Setup was unable to find components that can be installed on your current hardware or software configuration. Please make sure you have the required hardware or software.

I only get that message on safe mode

ChoGGi · May 23, 2005, 08:53 AM

grab http://drivercleaner.net/
run it in safe mode and remove all the ati items but the IGP ones
then try installing the drivers again (not in safe mode)

if it still doesnt work, try installing the driver manually from device manager.
also when your in device manager could you goto the resources tab for your video card and paste your hardware ids (click on one and press ctrl+c to copy it) here.

yinky · May 23, 2005, 05:24 PM

PCI\VEN_1002&DEV_4144&SUBSYS_00021002&REV_00
PCI\VEN_1002&DEV_4144&SUBSYS_00021002
PCI\VEN_1002&DEV_4144&CC_030000
PCI\VEN_1002&DEV_4144&CC_0300

I don't know how to manually install a driver it looks quite complicated lol <noob>

ChoGGi · May 23, 2005, 08:24 PM

oh

right click on your video card device in device manager goto update driver>install from a list>dont search i will choose>browse to C \ati\support\"video driver version"\Driver\??????_INF\ and select the inf>then pick your card from the list and click next.

and what version are you trying to install btw?

yinky · May 23, 2005, 11:16 PM

5.3 is the latest driver to be FFXI compatible so I thought I'd try that one.

I have tried 5.4 (when it was the latest driver) and that had the same installation problems as 5.3

ChoGGi · May 23, 2005, 11:20 PM

so how did drivercleaner work out, same install error?

yinky · May 24, 2005, 07:28 AM

Yep. I tried to manually install driver and it didn't ask me for a file it just installed some driver on by itself and then asked me to reboot.

How do I check my current running catalyst version?

ChoGGi · May 24, 2005, 08:35 AM

http://www.drivercleaner.net/tools.htm (second one down)

yinky · May 24, 2005, 02:40 PM

when I try to update the driver manually it automatically installs catalyst 4.8 I cant chooose the driver I want to install ><

I downloaded the driver off ATI.com but only the driver using the low bandwidth mirror. The installation was successful but now I dont have CCC or the other stuff. are they actually necessary?

Well guys, I think my driver problems are as close to being solved as they ever will be. A big thank you to all who read and replied to me.

Thank you

redsolar · May 24, 2005, 06:04 PM

Quote:

Originally Posted by yinky

when I try to update the driver manually it automatically installs catalyst 4.8 I cant chooose the driver I want to install ><
I downloaded the driver off ATI.com but only the driver using the low bandwidth mirror. The installation was successful but now I dont have CCC or the other stuff. are they actually necessary?

If you want to control video settings, it's a good idea to have at least Control Panel (this one is for CAT 5.5)

ChoGGi · May 24, 2005, 06:16 PM

the CCC is the newer .net version of the old control panel.

yinky · May 24, 2005, 08:17 PM

ic thanks
I lost my control panel >< i need the one for 5.3

ChoGGi · May 25, 2005, 01:32 AM

try here
http://downloads.guru3d.com/download.php?id=18

yinky · May 25, 2005, 02:45 PM

Thanks ^^

May 22, 2005, 10:16 AM	#1
yinky DriverHeaven Newbie Join Date: May 2005 Posts: 10 Rep Power: 0	Catalyst Installation problems Hey guys, I'm having Catalyst installation problems (5.1+) and I really need help. Is this a known issue? What happens is that the installation crashed on the WDM section of the installation. I tried not installing that part of the driver but then the installation crashes at the point where WDM should be installed. I really wanna be able to talk about drivers etc but how the F*** can I do that if I can't install the driver !!!111 If you need any system specs please ask as I don't know what could be affecting the installation

May 22, 2005, 05:03 PM	#2
redsolar Off duty Join Date: Jul 2003 Location: Iowa, USA Posts: 1,242 Rep Power: 0 System Specs	Give us an exact error message, prefereably with screenshot. Model/brand of video card. motherboard and about all system specs you know of. __________________ Real_Men_Do_Not_Use_Space_Bar Main rig: Intel Core 2 Quad Q6600 @ 3.6 GHz (Zerotherm Nirvana NV120) \| 2x2GB Mushkin + 2x2GB Corsair DDR2-800 5-5-5-18 \| Abit IP35 Pro \| XFX 8800GTS 512 800/1100 \| 2x160GB Seagate 7200.9 RAID1 + Hitachi 1TB 32MB \| NEC SATA DVD+RW + Xbox 360 USB HD DVD Drive \| Antec TruePower Quattro 850W PSU \| Antec Nine Hundred Case \| 3x 24" LCD (Dell 2407WFP + 2x StarLogic) \| Logitech Z-5500 \| Vista Business x64 Laptop: Dell Vostro 1500 \| Core 2 Duo T7500 \| 2.5 GB RAM \| nVidia GeForce 8600M GT \| 200GB 7200 RPM \| DVDRW \| 15.4" 1680x1050 LCD \| XP Pro

May 22, 2005, 09:55 PM	#5
ChoGGi DriverHeaven Senior Member Join Date: Jun 2002 Location: Toronto Posts: 1,209 Rep Power: 0	is that the exact message or is this? "Setup was unable to complete the installation. Try to setup your display adapter with a standard VGA driver before running setup" __________________ specs Common Problems and Fixes for your Radeon

May 23, 2005, 08:53 AM	#8
ChoGGi DriverHeaven Senior Member Join Date: Jun 2002 Location: Toronto Posts: 1,209 Rep Power: 0	grab http://drivercleaner.net/ run it in safe mode and remove all the ati items but the IGP ones then try installing the drivers again (not in safe mode) if it still doesnt work, try installing the driver manually from device manager. also when your in device manager could you goto the resources tab for your video card and paste your hardware ids (click on one and press ctrl+c to copy it) here. __________________ specs Common Problems and Fixes for your Radeon

May 23, 2005, 05:24 PM	#9
yinky DriverHeaven Newbie Join Date: May 2005 Posts: 10 Rep Power: 0	PCI\VEN_1002&DEV_4144&SUBSYS_00021002&REV_00 PCI\VEN_1002&DEV_4144&SUBSYS_00021002 PCI\VEN_1002&DEV_4144&CC_030000 PCI\VEN_1002&DEV_4144&CC_0300 I don't know how to manually install a driver it looks quite complicated lol <noob> Last edited by yinky; May 23, 2005 at 05:33 PM.

May 22, 2005, 06:32 PM	#3
yinky DriverHeaven Newbie Join Date: May 2005 Posts: 10 Rep Power: 0	Processor: AMD Athlon XP2400+ ,MMX, 3DNow, 2.0 GHz~ Memory: 512MB GFX card: Radeon 9500 AGP The error message I get is: "The installation was unable to complete" then I'm asked to reboot pc as if I had installed the driver.

May 22, 2005, 07:21 PM	#4
micron DriverHeaven Lover Join Date: Jan 2004 Location: OKC Ok. Posts: 186 Rep Power: 0	Use safe mode.

May 23, 2005, 07:30 AM	#6
yinky DriverHeaven Newbie Join Date: May 2005 Posts: 10 Rep Power: 0	That last bit wasn't there

May 23, 2005, 07:42 AM	#7
yinky DriverHeaven Newbie Join Date: May 2005 Posts: 10 Rep Power: 0	In safe mode i get the message: "Setup was unable to find components that can be installed on your current hardware or software configuration. Please make sure you have the required hardware or software. I only get that message on safe mode

May 23, 2005, 08:24 PM	#10
ChoGGi DriverHeaven Senior Member Join Date: Jun 2002 Location: Toronto Posts: 1,209 Rep Power: 0	oh right click on your video card device in device manager goto update driver>install from a list>dont search i will choose>browse to C \ati\support\"video driver version"\Driver\??????_INF\ and select the inf>then pick your card from the list and click next. and what version are you trying to install btw? __________________ specs Common Problems and Fixes for your Radeon

May 23, 2005, 11:16 PM	#11
yinky DriverHeaven Newbie Join Date: May 2005 Posts: 10 Rep Power: 0	5.3 is the latest driver to be FFXI compatible so I thought I'd try that one. I have tried 5.4 (when it was the latest driver) and that had the same installation problems as 5.3

May 23, 2005, 11:20 PM	#12
ChoGGi DriverHeaven Senior Member Join Date: Jun 2002 Location: Toronto Posts: 1,209 Rep Power: 0	so how did drivercleaner work out, same install error? __________________ specs Common Problems and Fixes for your Radeon

May 24, 2005, 07:28 AM	#13
yinky DriverHeaven Newbie Join Date: May 2005 Posts: 10 Rep Power: 0	Yep. I tried to manually install driver and it didn't ask me for a file it just installed some driver on by itself and then asked me to reboot. How do I check my current running catalyst version?

May 24, 2005, 08:35 AM	#14
ChoGGi DriverHeaven Senior Member Join Date: Jun 2002 Location: Toronto Posts: 1,209 Rep Power: 0	http://www.drivercleaner.net/tools.htm (second one down) __________________ specs Common Problems and Fixes for your Radeon

May 24, 2005, 02:40 PM	#15
yinky DriverHeaven Newbie Join Date: May 2005 Posts: 10 Rep Power: 0	when I try to update the driver manually it automatically installs catalyst 4.8 I cant chooose the driver I want to install >< I downloaded the driver off ATI.com but only the driver using the low bandwidth mirror. The installation was successful but now I dont have CCC or the other stuff. are they actually necessary? Well guys, I think my driver problems are as close to being solved as they ever will be. A big thank you to all who read and replied to me. Thank you Last edited by yinky; May 24, 2005 at 10:59 PM.

May 24, 2005, 06:16 PM	#17
ChoGGi DriverHeaven Senior Member Join Date: Jun 2002 Location: Toronto Posts: 1,209 Rep Power: 0	the CCC is the newer .net version of the old control panel. __________________ specs Common Problems and Fixes for your Radeon

May 24, 2005, 08:17 PM	#18
yinky DriverHeaven Newbie Join Date: May 2005 Posts: 10 Rep Power: 0	ic thanks I lost my control panel >< i need the one for 5.3

May 25, 2005, 01:32 AM	#19
ChoGGi DriverHeaven Senior Member Join Date: Jun 2002 Location: Toronto Posts: 1,209 Rep Power: 0	try here http://downloads.guru3d.com/download.php?id=18 __________________ specs Common Problems and Fixes for your Radeon

May 25, 2005, 02:45 PM	#20
yinky DriverHeaven Newbie Join Date: May 2005 Posts: 10 Rep Power: 0	Thanks ^^