RADEON 8500 just wont have it

Treaders · Feb 20, 2003, 02:33 PM

Hi I have a serious problem, I have recently got an expanison of dark age of camelot online game called Shrouded Isles, this uses a new graphics engine. My computer easily meets the requirements but this is my problem: I got to SI char selection screen, but when I click on 'create new character' the paper doll image loads up and my screen instantly freezes So I can't make any new chars whatsoever. I can play SI with my previous chars however every 3 to 4 secs the screen freezes for a second or two then carries on. So now with SI I can't play it at all. I tried lowering all the graphical settings but still made no affect I still freeze all the time. I also downloaded new drivers for my video card (also tried every single previous driver and found one that is more stable but problem is still there) and installed Direct X9 but that didn't make any difference eathier. I have also tried the Omega driver of this site.

I am using Windows XP, 64mb Radeon 8500, 2ghz AMD, 380+RAM

This is a problem not just with this game, other new games like Delta force Black hawk down does exactly the same.

When windows restarts it tells me that the RADEON 8500 couldnt complete a drawing task. I have had this problems for months trying to resolve it (installed new via 4 in 1 drivers, flashed BIOS, every driver tried, DX9 installed).

Does anyone have any ideas on how to fix this please? All suggestions greatly appreciated.

Treaders · Feb 20, 2003, 03:28 PM

This is the error message:

The driver for the display device as unable to complete a drawing operation.. The display driver 8500 seems to be responsible for the instability.

I get this message with every single driver.

The files at fault are:

szAppname: Drivers.Display
szAppVer: 1002514C00013A1002
szModName: ati2dvag.dll
szModVer: 6.13.10.6118
Offset: AA1A06EA

Candyman · Feb 20, 2003, 03:58 PM

Try uninstalling your existing drivers (6118) fully, then install the new Catalyst drivers (6292).

Let me know if that works for you.

Treaders · Feb 20, 2003, 04:53 PM

Tried that mate unfortuantely no difference.

Treaders · Feb 20, 2003, 05:16 PM

What do you think I should do now? Have tried everything I can possibly think of

Treaders · Feb 20, 2003, 06:16 PM

Please

I am desperate

Treaders · Feb 20, 2003, 09:25 PM

51 views and 1 reply

Any help whatsoever is appreciated I am all out of ideas.

Treaders · Feb 20, 2003, 09:49 PM

If none of you can come up with any suggestions, I have a Radeon 7000 , think I should try that and see if problem still happens? The card might be a bit low grade for the type of games that are failing though

digitalwanderer · Feb 20, 2003, 09:52 PM

No, I don't think the 7000 would help. Have you tried either Omegadrive or Cyborg's driver sets yet? They seem good at fixing the unfixable for some.

Treaders · Feb 20, 2003, 09:54 PM

Yes mate have tried them both

digitalwanderer · Feb 20, 2003, 10:16 PM

Do ANY other games or apps give you any problems?

Treaders · Feb 20, 2003, 11:27 PM

Yeah mate UT2003 does the same along with Delta Force Black Hawk Down. I just used the video options and lowered the 3d acceleration use to about half way down as it said use to correct severe problems and I got the game running for about 30 mins, with the mouse cursor blinking, then it crashed.

steveo24 · Feb 21, 2003, 06:29 PM

Have you tried dropping the hardware acceleration tab one notch? Don't know if it will help but doing this seem to fix a whole bunch of different issues for some people.

Gizmo[5h1t3] · Feb 21, 2003, 06:35 PM

might sound a bit obvious m8....but i gotta ask...

what size do u use for the agp aperture in the bios.......if u tried it at 128 mb......it might solve the probs.......dunno other than that...just an idea

trilobyte · Feb 21, 2003, 06:53 PM

Mine runs at 32MB and has no problems at all

Gizmo[5h1t3] · Feb 21, 2003, 07:16 PM

k..but have u tried changing it to 128....then do a benchmark.....u might find a decent improvement

ToshiroOC · Feb 21, 2003, 08:45 PM

Is the onset of this problem regular? As in, you do a certain thing that triggers the problem, or does it gradually start/get worse with time, with different times depending on the luck of the draw? Are there any directx games that don't see errors? Are you uninstalling old drivers in safe mode before installing new ones? Have you tried isolating hardware? (meaning taking everything non-essential and unplugging it from the comp, then seeing if its fixed, and if it is, slowly adding hardware back in one by one until you see what is causing the problem...)

Treaders · Feb 21, 2003, 09:56 PM

Hi thanks for help, I have tried 128,64, and even 32 also 4x,2x,1x. The problem happens in certain games not all of them and it is random, sometimes instantly sometimes can go for hours without it happening, and yes I have tried taking this out to see about possible conflicts but makes no difference.

Cheers

WildChild · Feb 21, 2003, 10:14 PM

another thing to take into consideration is how much memory resources these games are taking up ...380 mb isnt much memory and those games are very memory intense....just a thought since everyone is speaking about the video card itself....

Treaders · Feb 21, 2003, 11:17 PM

hmm yeah but required is 256 for this game so have over 100 more than it says it needs.

Gizmo[5h1t3] · Feb 22, 2003, 06:37 AM

this might sound a bit daft....but is there any way u could take the card out....and mebbe run it in a m8`s comp....to see if the same probs occur...

then at least u could isolate the problem down to the card itself...

just a thought

swimtech · Feb 22, 2003, 04:08 PM

Treaders,

From what I've read here, the problem is looking most to me like a failing card, since this is happening in a number of different games for you, unless they use the same engine - in which case it may still be the software. Make sure you have the latest DirectX version or maybe even re-install DX to make sure that you don't have flaky files there (or OpenGL files as the case may be).

The randomness of the problem though points to bad hardware. Bad software generally gives the same error or failure at the same point of program execution. If subbing another video card doesn't solve the problem after first confirming that your DirectX and/or Ogl files are OK, you may want to get with someone who has the same card and one or two of the same games you're having trouble with to see if the problem is reproducible (Digitalwanderer?). Hope this helps...

Swimtech

Treaders · Feb 22, 2003, 07:28 PM

Hello thankyou for your replys, I have posted on a few technical support boards and I had an email from a guy who told me he had same problem and no matter what he did he couldn't fix it. He said the only way he could get it to work without freezing is to use Rage 3d tweaker and lower the Mhz of the clock speed on the video card. I tried this (lowered from 277 to 261) and NO PROBLEMS! I can now run these games without any freezing all day long. Obviously I am pleased that I can run these games but it makes me wonder about ATI, there technical support basically gave up on me and all I can do to get the card working is to lower the clock speed, this is appauling and I will get a Geforce card next time, (And no I hadnt overclocked my card it was at default settings). I am going to report this to ATI and see what they have to say for themselves.

Again thankyou for all your help.

Zardon · Feb 22, 2003, 08:14 PM

give sireric a PM on this board, he works for ATI, might be able to help you with this issue.

Treaders · Feb 22, 2003, 11:45 PM

ok thankyou I have pm'ed him

floydy_uk1 · Feb 23, 2003, 06:58 AM

Just a thought...

What motherboard is the card installed on?

I have the same problem with an Apollo Pro 133T based motherboard and 8500 DV

Running AGPx2 lessened the problems - but there is something about those 2 bits of hardware that are causing the incompatibilty (be it ATI or VIA) since the non ATI cards I tried do not exhibit the problems described.

Treaders · Feb 23, 2003, 03:14 PM

Hi the motherboard is a DFI Ak75-EC Via chipset

floydy_uk1 · Feb 23, 2003, 04:31 PM

That's abit worrying really as you have the same issue on the AMD platform running KT133/694 combo

Makes one think the fault lies with VIA's AGP implementation affecting cards that demand a lot of juice given that your 8500 sometimes works

For more on this - see these threads (if you haven't already):

http://forums.viaarena.com/messagevi...eyword2=radeon

http://forums.viaarena.com/messagevi...eyword2=radeon

http://forums.viaarena.com/messagevi...eyword2=radeon

http://forums.viaarena.com/messagevi...A&keyword2=agp

Someone correct me if I'm work but I read somewhere that some ATI drivers disable AGPx4 in the BIOS when a VIA chipset is detected. Even if the BIOS is set to AGPx4, by the time Windows loads the card runs at AGPx2. Somehow the AGPx2 mode is not working correctly and over time errors, lock-ups even BSODS appear under XP. It seems (to me) to be worse after SP1 is installed.

'Windows has recovered from a serious error - Radeon XXXX seems to be the cause of system instability' is what you see each time - NO amount of fixes I have tried cured this (4-In-1's, Latency patches, driver updates etc.) Given up NOW...

For me I had 3 fixes:

Run an AIW Radeon 32 DDR
Switch to a motherboard with an Intel/Non-Via chipset
Switch from ATI

Guess what I did?

Had similar issues with a raft of VIA based boards - not saying they are no good but some of the older generation do have more than their fair share of AGP/PCI issues.

Happynic1 · Feb 25, 2003, 04:18 AM

you said you have a 2ghz AMD,, does that mean a 2400+ or a overclocked cpu..
If it's overclocked by FSB then it will most likely increase your AGP/PCI timming causing more stress on your Videocard and other componets. that might also explain why you have to downclock your Videocard for stabiliy..

Or you could just have a card that's dying.. I use to have a 8500 that only work on some games and always freeze on others,, the only fix for it was a RMA.

RAnta · Feb 27, 2003, 10:22 AM

Have you tried disabling sound in games or disabled t&l often when strange errors occurs it´s becuase bad men so try taking mem out and switch places etc

Feb 20, 2003, 02:33 PM	#1
Treaders DriverHeaven Newbie Join Date: Feb 2003 Location: Uk-Leeds Posts: 15 Rep Power: 0	RADEON 8500 just wont have it Hi I have a serious problem, I have recently got an expanison of dark age of camelot online game called Shrouded Isles, this uses a new graphics engine. My computer easily meets the requirements but this is my problem: I got to SI char selection screen, but when I click on 'create new character' the paper doll image loads up and my screen instantly freezes So I can't make any new chars whatsoever. I can play SI with my previous chars however every 3 to 4 secs the screen freezes for a second or two then carries on. So now with SI I can't play it at all. I tried lowering all the graphical settings but still made no affect I still freeze all the time. I also downloaded new drivers for my video card (also tried every single previous driver and found one that is more stable but problem is still there) and installed Direct X9 but that didn't make any difference eathier. I have also tried the Omega driver of this site. I am using Windows XP, 64mb Radeon 8500, 2ghz AMD, 380+RAM This is a problem not just with this game, other new games like Delta force Black hawk down does exactly the same. When windows restarts it tells me that the RADEON 8500 couldnt complete a drawing task. I have had this problems for months trying to resolve it (installed new via 4 in 1 drivers, flashed BIOS, every driver tried, DX9 installed). Does anyone have any ideas on how to fix this please? All suggestions greatly appreciated.

Feb 20, 2003, 03:58 PM	#3
Candyman [DH] Lover! Join Date: May 2002 Location: Toronto, Canada Posts: 284 Rep Power: 0	Try uninstalling your existing drivers (6118) fully, then install the new Catalyst drivers (6292). Let me know if that works for you. __________________ AMD Athlon XP 1700+ @ 2.53GHz Abit NF7-S v.2 Thermalright SP-97 w/ TT Smart Fan 2 2 x 512MB GeIL PC3500 Platinum DDR 2 x 120GB WD HDD - RAID-0 2 x 80GB Barracuda V HDD - RAID-0 ATI Radeon AIW 9800PRO SB Audigy 2 HP L2335 23" LCD (DVI-D) WinXP Pro SP2

Feb 20, 2003, 09:52 PM	#9
digitalwanderer Colour Commentator Join Date: May 2002 Location: Highland, IN USA Posts: 5,620 Rep Power: 0	No, I don't think the 7000 would help. Have you tried either Omegadrive or Cyborg's driver sets yet? They seem good at fixing the unfixable for some. __________________ WTF is up with the sigs?

Feb 20, 2003, 10:16 PM	#11
digitalwanderer Colour Commentator Join Date: May 2002 Location: Highland, IN USA Posts: 5,620 Rep Power: 0	Do ANY other games or apps give you any problems? __________________ WTF is up with the sigs?

Feb 21, 2003, 06:53 PM	#15
trilobyte DriverHeaven Newbie Join Date: Oct 2002 Location: Malaysia Posts: 17 Rep Power: 0	AGP Aperture Mine runs at 32MB and has no problems at all

Feb 20, 2003, 03:28 PM	Thread Starter #2
Treaders DriverHeaven Newbie Join Date: Feb 2003 Location: Uk-Leeds Posts: 15 Rep Power: 0	This is the error message: The driver for the display device as unable to complete a drawing operation.. The display driver 8500 seems to be responsible for the instability. I get this message with every single driver. The files at fault are: szAppname: Drivers.Display szAppVer: 1002514C00013A1002 szModName: ati2dvag.dll szModVer: 6.13.10.6118 Offset: AA1A06EA

Feb 20, 2003, 04:53 PM	Thread Starter #4
Treaders DriverHeaven Newbie Join Date: Feb 2003 Location: Uk-Leeds Posts: 15 Rep Power: 0	Tried that mate unfortuantely no difference.

Feb 20, 2003, 05:16 PM	Thread Starter #5
Treaders DriverHeaven Newbie Join Date: Feb 2003 Location: Uk-Leeds Posts: 15 Rep Power: 0	What do you think I should do now? Have tried everything I can possibly think of

Feb 20, 2003, 06:16 PM	Thread Starter #6
Treaders DriverHeaven Newbie Join Date: Feb 2003 Location: Uk-Leeds Posts: 15 Rep Power: 0	Please I am desperate

Feb 20, 2003, 09:25 PM	Thread Starter #7
Treaders DriverHeaven Newbie Join Date: Feb 2003 Location: Uk-Leeds Posts: 15 Rep Power: 0	51 views and 1 reply Any help whatsoever is appreciated I am all out of ideas.

Feb 20, 2003, 09:49 PM	Thread Starter #8
Treaders DriverHeaven Newbie Join Date: Feb 2003 Location: Uk-Leeds Posts: 15 Rep Power: 0	If none of you can come up with any suggestions, I have a Radeon 7000 , think I should try that and see if problem still happens? The card might be a bit low grade for the type of games that are failing though

Feb 20, 2003, 09:54 PM	Thread Starter #10
Treaders DriverHeaven Newbie Join Date: Feb 2003 Location: Uk-Leeds Posts: 15 Rep Power: 0	Yes mate have tried them both

Feb 20, 2003, 11:27 PM	Thread Starter #12
Treaders DriverHeaven Newbie Join Date: Feb 2003 Location: Uk-Leeds Posts: 15 Rep Power: 0	Yeah mate UT2003 does the same along with Delta Force Black Hawk Down. I just used the video options and lowered the 3d acceleration use to about half way down as it said use to correct severe problems and I got the game running for about 30 mins, with the mouse cursor blinking, then it crashed.

Feb 21, 2003, 06:29 PM	#13
steveo24 HardwareHeaven Newbie Join Date: Jul 2002 Location: Chesapeake, VA Posts: 12 Rep Power: 0 System Specs	Have you tried dropping the hardware acceleration tab one notch? Don't know if it will help but doing this seem to fix a whole bunch of different issues for some people.

Feb 21, 2003, 06:35 PM	#14
Gizmo[5h1t3] DriverHeaven Lover Join Date: Feb 2003 Location: Rochdale MCR England Posts: 176 Rep Power: 0 System Specs	might sound a bit obvious m8....but i gotta ask... what size do u use for the agp aperture in the bios.......if u tried it at 128 mb......it might solve the probs.......dunno other than that...just an idea

Feb 21, 2003, 07:16 PM	#16
Gizmo[5h1t3] DriverHeaven Lover Join Date: Feb 2003 Location: Rochdale MCR England Posts: 176 Rep Power: 0 System Specs	k..but have u tried changing it to 128....then do a benchmark.....u might find a decent improvement

Feb 21, 2003, 08:45 PM	#17
ToshiroOC Unbiased. Join Date: Jun 2002 Posts: 4,812 Rep Power: 0	Is the onset of this problem regular? As in, you do a certain thing that triggers the problem, or does it gradually start/get worse with time, with different times depending on the luck of the draw? Are there any directx games that don't see errors? Are you uninstalling old drivers in safe mode before installing new ones? Have you tried isolating hardware? (meaning taking everything non-essential and unplugging it from the comp, then seeing if its fixed, and if it is, slowly adding hardware back in one by one until you see what is causing the problem...) __________________ [img][/img] [color=White]Peace be with you, Joe.[/color] Driverheaven Staff Member (Supermoderator)

Feb 21, 2003, 09:56 PM	Thread Starter #18
Treaders DriverHeaven Newbie Join Date: Feb 2003 Location: Uk-Leeds Posts: 15 Rep Power: 0	Hi thanks for help, I have tried 128,64, and even 32 also 4x,2x,1x. The problem happens in certain games not all of them and it is random, sometimes instantly sometimes can go for hours without it happening, and yes I have tried taking this out to see about possible conflicts but makes no difference. Cheers

Feb 21, 2003, 10:14 PM	#19
WildChild I'm Still Watching Join Date: Dec 2002 Location: New Jersey,U.S.A. Posts: 1,068 Rep Power: 0 System Specs	another thing to take into consideration is how much memory resources these games are taking up ...380 mb isnt much memory and those games are very memory intense....just a thought since everyone is speaking about the video card itself....

Feb 21, 2003, 11:17 PM	Thread Starter #20
Treaders DriverHeaven Newbie Join Date: Feb 2003 Location: Uk-Leeds Posts: 15 Rep Power: 0	hmm yeah but required is 256 for this game so have over 100 more than it says it needs.

Feb 22, 2003, 06:37 AM	#21
Gizmo[5h1t3] DriverHeaven Lover Join Date: Feb 2003 Location: Rochdale MCR England Posts: 176 Rep Power: 0 System Specs	this might sound a bit daft....but is there any way u could take the card out....and mebbe run it in a m8`s comp....to see if the same probs occur... then at least u could isolate the problem down to the card itself... just a thought

Feb 22, 2003, 04:08 PM	#22
swimtech HardwareHeaven Extreme Member Join Date: May 2002 Location: North Carolina Posts: 4,040 Rep Power: 122 System Specs	The randomness is key... Treaders, From what I've read here, the problem is looking most to me like a failing card, since this is happening in a number of different games for you, unless they use the same engine - in which case it may still be the software. Make sure you have the latest DirectX version or maybe even re-install DX to make sure that you don't have flaky files there (or OpenGL files as the case may be). The randomness of the problem though points to bad hardware. Bad software generally gives the same error or failure at the same point of program execution. If subbing another video card doesn't solve the problem after first confirming that your DirectX and/or Ogl files are OK, you may want to get with someone who has the same card and one or two of the same games you're having trouble with to see if the problem is reproducible (Digitalwanderer?). Hope this helps... Swimtech __________________ It's not so much getting your way that matters or not - what matters is how you go about getting it.

Feb 22, 2003, 07:28 PM	Thread Starter #23
Treaders DriverHeaven Newbie Join Date: Feb 2003 Location: Uk-Leeds Posts: 15 Rep Power: 0	Hello thankyou for your replys, I have posted on a few technical support boards and I had an email from a guy who told me he had same problem and no matter what he did he couldn't fix it. He said the only way he could get it to work without freezing is to use Rage 3d tweaker and lower the Mhz of the clock speed on the video card. I tried this (lowered from 277 to 261) and NO PROBLEMS! I can now run these games without any freezing all day long. Obviously I am pleased that I can run these games but it makes me wonder about ATI, there technical support basically gave up on me and all I can do to get the card working is to lower the clock speed, this is appauling and I will get a Geforce card next time, (And no I hadnt overclocked my card it was at default settings). I am going to report this to ATI and see what they have to say for themselves. Again thankyou for all your help.

Feb 22, 2003, 08:14 PM	#24
Zardon DriverHeaven Founder Join Date: May 2002 Posts: 32,480 Rep Power: 177	give sireric a PM on this board, he works for ATI, might be able to help you with this issue.

Feb 22, 2003, 11:45 PM	Thread Starter #25
Treaders DriverHeaven Newbie Join Date: Feb 2003 Location: Uk-Leeds Posts: 15 Rep Power: 0	ok thankyou I have pm'ed him

Feb 23, 2003, 06:58 AM	#26
floydy_uk1 DriverHeaven Newbie Join Date: Dec 2002 Location: London, South East England Posts: 13 Rep Power: 0	RADEON 8500 just wont have it Just a thought... What motherboard is the card installed on? I have the same problem with an Apollo Pro 133T based motherboard and 8500 DV Running AGPx2 lessened the problems - but there is something about those 2 bits of hardware that are causing the incompatibilty (be it ATI or VIA) since the non ATI cards I tried do not exhibit the problems described. __________________ SysInfo: Asus TUSL2-C ¬ Tualatin PIII-S 1.4GHz (1014tc BIOS) 1 Kingston x 512Mb CAS 2 PC133 SDRAM, Lian-LI PC50 Chassis Hercules Prophet 3D AIW Radeon 8500 DV ¬ 6.13.10.6025 MMC 7.7/DVD 7.6, Samsung DVD SD-616F, Samsung CD-R/RW SW-224B, 2 x Excelsor J240 40Gb HD, SB Audigy 1 ¬ 5.12.1.283, DTT 2200 speakers (analog) Enermax PSU EG351P-V, WinXP Pro SP1 / DX8.1 http://service.futuremark.com/compare?2k1=6013811

Feb 23, 2003, 03:14 PM	Thread Starter #27
Treaders DriverHeaven Newbie Join Date: Feb 2003 Location: Uk-Leeds Posts: 15 Rep Power: 0	Hi the motherboard is a DFI Ak75-EC Via chipset

Feb 23, 2003, 04:31 PM	#28
floydy_uk1 DriverHeaven Newbie Join Date: Dec 2002 Location: London, South East England Posts: 13 Rep Power: 0	RADEON 8500 just wont have it That's abit worrying really as you have the same issue on the AMD platform running KT133/694 combo Makes one think the fault lies with VIA's AGP implementation affecting cards that demand a lot of juice given that your 8500 sometimes works For more on this - see these threads (if you haven't already): http://forums.viaarena.com/messagevi...eyword2=radeon http://forums.viaarena.com/messagevi...eyword2=radeon http://forums.viaarena.com/messagevi...eyword2=radeon http://forums.viaarena.com/messagevi...A&keyword2=agp Someone correct me if I'm work but I read somewhere that some ATI drivers disable AGPx4 in the BIOS when a VIA chipset is detected. Even if the BIOS is set to AGPx4, by the time Windows loads the card runs at AGPx2. Somehow the AGPx2 mode is not working correctly and over time errors, lock-ups even BSODS appear under XP. It seems (to me) to be worse after SP1 is installed. 'Windows has recovered from a serious error - Radeon XXXX seems to be the cause of system instability' is what you see each time - NO amount of fixes I have tried cured this (4-In-1's, Latency patches, driver updates etc.) Given up NOW... For me I had 3 fixes: Run an AIW Radeon 32 DDR Switch to a motherboard with an Intel/Non-Via chipset Switch from ATI Guess what I did? Had similar issues with a raft of VIA based boards - not saying they are no good but some of the older generation do have more than their fair share of AGP/PCI issues. __________________ SysInfo: Asus TUSL2-C ¬ Tualatin PIII-S 1.4GHz (1014tc BIOS) 1 Kingston x 512Mb CAS 2 PC133 SDRAM, Lian-LI PC50 Chassis Hercules Prophet 3D AIW Radeon 8500 DV ¬ 6.13.10.6025 MMC 7.7/DVD 7.6, Samsung DVD SD-616F, Samsung CD-R/RW SW-224B, 2 x Excelsor J240 40Gb HD, SB Audigy 1 ¬ 5.12.1.283, DTT 2200 speakers (analog) Enermax PSU EG351P-V, WinXP Pro SP1 / DX8.1 http://service.futuremark.com/compare?2k1=6013811 Last edited by floydy_uk1; Feb 23, 2003 at 04:46 PM.

Feb 25, 2003, 04:18 AM	#29
Happynic1 DriverHeaven Junior Member Join Date: Sep 2002 Posts: 29 Rep Power: 0	you said you have a 2ghz AMD,, does that mean a 2400+ or a overclocked cpu.. If it's overclocked by FSB then it will most likely increase your AGP/PCI timming causing more stress on your Videocard and other componets. that might also explain why you have to downclock your Videocard for stabiliy.. Or you could just have a card that's dying.. I use to have a 8500 that only work on some games and always freeze on others,, the only fix for it was a RMA.

Feb 27, 2003, 10:22 AM	#30
RAnta DriverHeaven Newbie Join Date: Dec 2002 Posts: 3 Rep Power: 0	Have you tried disabling sound in games or disabled t&l often when strange errors occurs it´s becuase bad men so try taking mem out and switch places etc