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Go Back   HardwareHeaven.com > Forums > Graphics Cards > AMD Radeon Drivers > Windows XP Radeon Display Drivers


Windows XP Radeon Display Drivers The official Omegadrive support forum. Also discuss ATI's Catalyst Control Center and windows drivers here.

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Old Sep 15, 2007, 04:44 PM   #1
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7.9's Killed my games

As of this morning I had installed the Catalyst 7.8 Drivers for my Radeon 9800 XT card. I then saw that there was a newer version (7.9) and so I decided to update.

After installing this latest version (which I told to install the Drivers and the Microsoft Visual Studio C++ 2005 Redistributable) I now have problems with Half Life 2 not opening at all. It does not show up any error messages, I just double click the game to run it, the screen flashes for a second (like it does right before the game opens up), and then it goes back to desktop.

This happens for all Half Life 2 (Source Engine) based games and mods I have currently Installed.

Also other games I have installed have similar problems. Such as Half Life (1), when I run it, it defaults its rendering mode to Software and when I try and change it to Direct 3D (what it should be) it says "The specified video mode is not supported. The game will now run in software mode." The Elder Scrolls III: Morrowind does a similar thing giving me a message when I try to run it about it not having a supported render mode or something.

I uninstalled the drivers after I had these problems and reinstalled them after cleaning my system with Driver Cleaner (which I did the first time also) but the problem still remains.

My system is up-to-date with all the drivers for all it's components (Bios, MB Drivers, Windows Updates etc)

My system is:

Windows XP Pro SP2
Gigabyte GA-7N400Pro
AMD XP 2800+ (2075MHz)
ATI Radeon 9800 XT 128MB (R360)
1 x 80 GB HDD
1 x 250 GB HDD
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Old Sep 15, 2007, 05:14 PM   #2
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could you run dxdiag and save the info in your computer and upload it to here. It would help us and people working for AMD to troubleshoot your problem.

How to do it : http://www.hardwareheaven.com/news/ann...ead-first.html
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Old Sep 15, 2007, 06:20 PM   #3
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Just a guess, but sounds like AGP is OFF. Some users have had problems with AGP over the last couple releases. Try Cat 7.7.

Possibly also need to re-install mobo chipset drivers and or direct X. In the display tab of DXDIAG you will see 3 directX functions, all of which should be enabled.
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Old Sep 15, 2007, 07:15 PM   #4
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Terry please look at my thread thanks http://www.hardwareheaven.com/windows-...lease-fix.html I can't run test drive under my x700 pro card but bioshock drivers was working fine for the game. someone esle said they can't run it under x800
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Old Sep 16, 2007, 01:14 AM Threadstarter Thread Starter   #5
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Where am I supposed to put the DX Diag txt file as it is too big (54K, max is 10K) to put here and zips do not work?

AGP is not off and all modes are enabled under DxDiag. I will be rolling back, but I will go to 7.8, as I said I had them on just before and they worked without a hitch.

Why would mobo drivers and DX reinstall help if the problem is clearly with the 7.9 drivers?

EDIT: I am now rolled back to 7.8's and all is running perfect.
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Old Sep 16, 2007, 05:38 AM   #6
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As long as you don't desperately need a fix delivered with the 9's I wouldn't sweat it too much, but it wouldn't hurt to verify it was in fact the 7.9 drivers and not just a messy install/something funky went down.
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Old Sep 16, 2007, 05:55 AM Threadstarter Thread Starter   #7
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I am 100% sure it was not a messy install. I always triple check everything before I install a new set of Cats. I clean with not only Driver Clear but a couple of other cleaning apps to make sure the install is as fresh as possible.

You're right though, I'm not worried. I'll just see what happens with the 7.10's.
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Old Sep 16, 2007, 08:14 AM   #8
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I too am running a 9800 pro. And when installing the 7.9 drivers my Direct3D just completely stops working. I can not play any Direct3D based game, it just opens and then closes right after. When opening dxdiag and testing Direct3D it gives errors.

Direct3D 7 test results: Failure at step 8 (Creating 3D Device): HRESULT = 0x80004005 (Generic failure)
Direct3D 8 test results: Failure at step 8 (Creating 3D Device): HRESULT = 0x8876086c (error code)
Direct3D 9 test results: Failure at step 8 (Creating 3D Device): HRESULT = 0x8876086c (error code)


I've reverted back to 7.8 and those work fine. I've also tried reinstall the 7.9's again just to see if something broke the first time, same thing happens.

And yes, I do use Driver Cleaner when uninstalling/reinstalling drivers.
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Old Sep 16, 2007, 08:15 AM   #9
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Originally Posted by Superpiccolo View Post
Where am I supposed to put the DX Diag txt file as it is too big (54K, max is 10K) to put here and zips do not work?

AGP is not off and all modes are enabled under DxDiag. I will be rolling back, but I will go to 7.8, as I said I had them on just before and they worked without a hitch.

Why would mobo drivers and DX reinstall help if the problem is clearly with the 7.9 drivers?

EDIT: I am now rolled back to 7.8's and all is running perfect.
I'm going to check with the site owner/administrators about the ZIP file situation. You are, indeed, correct in stating the DXDIAG.TXT file is a bit larger than 50K.

Stay tuned....
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Old Sep 16, 2007, 08:37 AM Threadstarter Thread Starter   #10
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At least its good to see I am not the only one with this issue.
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Old Sep 16, 2007, 11:53 AM   #11
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Quote:
Originally Posted by Superpiccolo View Post
Why would mobo drivers and DX reinstall help if the problem is clearly with the 7.9 drivers?

EDIT: I am now rolled back to 7.8's and all is running perfect.

I did say it was a guess:-) It is possible that installing a new driver will mess up gart drivers, (mobo) or DX. Now it seems possible that smartgart is the culprit.

As you can see, "Cyper" seems to have the no DX problem.
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Old Sep 16, 2007, 10:32 PM Threadstarter Thread Starter   #12
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With smartgart I always have fast write off (Bios) and all other options are on.
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Old Sep 21, 2007, 11:17 AM   #13
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I too have the same problem.
I have an X800 AGP card and i had no problems with the 7.8s I then installed the Quake Wars demo (had been playin the beta fine) and it told me that you need the 7.9s to play it. So i got them and the Quake Wars demo played fine, however i cant play any D3D games at all now.

If i rollback to the 7.8s i can play everything except Quake Wars. So are there any 3rd party drivers that are based on AGP friendly versions of cat drivers but have the OpenGL improvements added in 7.9s?
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Old Sep 21, 2007, 08:41 PM   #14
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I too have the same problem.
I have an X800 AGP card and i had no problems with the 7.8s I then installed the Quake Wars demo (had been playin the beta fine) and it told me that you need the 7.9s to play it. So i got them and the Quake Wars demo played fine, however i cant play any D3D games at all now.

If i rollback to the 7.8s i can play everything except Quake Wars. So are there any 3rd party drivers that are based on AGP friendly versions of cat drivers but have the OpenGL improvements added in 7.9s?
Greetings and welcome to DriverHeaven!

Here's something to try if you're game:

There are two OpenGL files that you can copy/paste from the 7.9 drivers and replace the ones from 7.8. They will go into the C:\Windows\system32 directory.

To make it somewhat easier, install the CAT 7.9s and then copy out these two files:

atioglx2.dll
atioglxx.dll

Place these into a separate location for now. This way you have the fully extracted dll's.

Now, uninstall the 7.9s and install the other version that works.

Once done, replace the two files of the same name with the newer files you just copied out.

Let us know if this works!

Good luck!
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Old Sep 23, 2007, 10:42 AM   #15
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Just read this and thought id put my experience across- ive been running fine on 7.8 for a while now, but when i installed 7.9, it created an issue whereby anything requiring Direct3D would refuse to run. Ths is where the problems begun! Using their procedure for removing an old version and installing a new one seems to be ok on the whole. Its the other way round thats the problem- downgrading! I put it back to what i had before (7.8), and suddenly a load of the desktop icons are missing, and the drivers completely crash after a second reboot. So, scrapped that, went to 7.7. CCC wouldn't open. Ended up going to 7.6 before i got any joy. There's got to be some sort of issue with downgrading.
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Old Sep 23, 2007, 10:49 AM   #16
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Just read this and thought id put my experience across- ive been running fine on 7.8 for a while now, but when i installed 7.9, it created an issue whereby anything requiring Direct3D would refuse to run. Ths is where the problems begun! Using their procedure for removing an old version and installing a new one seems to be ok on the whole. Its the other way round thats the problem- downgrading! I put it back to what i had before (7.8), and suddenly a load of the desktop icons are missing, and the drivers completely crash after a second reboot. So, scrapped that, went to 7.7. CCC wouldn't open. Ended up going to 7.6 before i got any joy. There's got to be some sort of issue with downgrading.
Yes, if you're going to revert to previous drivers, you have to clean out the newer ones first. Either that, or, if you get prompted whether to overwrite newer files, you have to answer YES to every prompt.

I take it you weren't being prompted for this. So, if not, the only sure way to get a good previous driver install is to completely remove any trace of the newer drivers.

Hope this helps.

The reason it works OK when upgrading is that the installer will automatically overwrite the older files. Just doesn't work in reverse.
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Old Sep 23, 2007, 11:16 AM   #17
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No, i was following ati's instructions (software uninstall util in a/r progs, rebooot, remove any other ati stuff, then install new ver.)
Obviously there's a few bits and pieces it doesnt remove, and like you say it won't overwrite new with old. One thing ati do say though, is you should have an entry in a/r progs called DAO, which needs removing. This ive never found?
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Old Sep 23, 2007, 11:23 AM   #18
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No, i was following ati's instructions (software uninstall util in a/r progs, rebooot, remove any other ati stuff, then install new ver.)
Obviously there's a few bits and pieces it doesnt remove, and like you say it won't overwrite new with old. One thing ati do say though, is you should have an entry in a/r progs called DAO, which needs removing. This ive never found?
Just noticed that you are using the AGP Version of the X1950 Pro. There's your problem. Any drivers from 7.7 to now have had issues with the AGP version of some of the video cards. 7.6 is your best option for now. 7.7 might work, but here's the quote from ATI/AMD:

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SPECIAL NOTE of CAUTION:

Caution: Installing the Catalyst software suite 7.8 or 7.9 on a system containing the ATI Radeon™ X1950 AGP series of product may result in either the desktop failing to be drawn properly or the operating system failing to boot. It is recommended to continue using Catalyst 7.7 for this product at this time.
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Old Sep 23, 2007, 10:57 PM   #19
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I'm having the exact same problems that spark is describing. It seems impossible to fully get rid of 7.9 drivers (for example after uninstalling them and rebooting, my machine still runs at full resolution). I've tried for days but can't seem to do it. So far the only thing that's made it at least possible to use my system again is re-installing 7.9

I will give 7.6 a shot I guess.
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Old Sep 24, 2007, 02:07 PM   #20
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I was able to uninstall the 7.9 drivers, for the most part. However ever since installing them and then reverting back to 7.8's things are acting up quite a bit.
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Old Sep 24, 2007, 11:00 PM   #21
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Revert back even further :o
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Old Sep 25, 2007, 02:21 AM   #22
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I'm having the exact same problems that spark is describing. It seems impossible to fully get rid of 7.9 drivers (for example after uninstalling them and rebooting, my machine still runs at full resolution). I've tried for days but can't seem to do it. So far the only thing that's made it at least possible to use my system again is re-installing 7.9

I will give 7.6 a shot I guess.
When you are uninstalling the drivers, be sure to delete the C:\ATI\Support directory on your system. Also, delete the appropriate directory in the Program Files sub-directory.

Once you've done that, run CCleaner's Issues application to clean up any leftover Registry entries. CCleaner - Home

Good luck!
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Old Sep 25, 2007, 10:54 PM   #23
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Hi!

I had the same problem some of you are describing and I think I fixed it.

First, I have a mobo with nForce2 chipset. I surfed around to discover that this mobo needs up-to-date drivers in order to achieve AGP 8x. Otherwise you're stuck at AGP. So if you have the nForce2 chipset, go update your drivers if you're having a prob getting AGP 8x.

Well, I fixed that issue, but I wasn't able to play 3d games with cat 7.9, now I know why (if you didn;t read all of this thread, it's bc ati 7.7+ has a problem with the agp cards). I was using cat 7.7 and experiencing some instability, so after reading this article I thought I'd try dyre straight's suggestion. I installed 7.9, copied the 2 .dll's and uninstalled 7.9. Then installed 7.6 and copied those dll's back. Everything seems to work really well and I'd like to say thanks to dyre for his great advice. Thanks!

Oh yeah, I haven't installed CCC, should I?

I'll post more details about my probs and what I did if anyone's interested.

~JPC

Last edited by JPC; Sep 25, 2007 at 10:57 PM. Reason: Didn't want to double post.
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Old Sep 26, 2007, 09:42 AM   #24
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Hi!

I had the same problem some of you are describing and I think I fixed it.

First, I have a mobo with nForce2 chipset. I surfed around to discover that this mobo needs up-to-date drivers in order to achieve AGP 8x. Otherwise you're stuck at AGP. So if you have the nForce2 chipset, go update your drivers if you're having a prob getting AGP 8x.

Well, I fixed that issue, but I wasn't able to play 3d games with cat 7.9, now I know why (if you didn;t read all of this thread, it's bc ati 7.7+ has a problem with the agp cards). I was using cat 7.7 and experiencing some instability, so after reading this article I thought I'd try dyre straight's suggestion. I installed 7.9, copied the 2 .dll's and uninstalled 7.9. Then installed 7.6 and copied those dll's back. Everything seems to work really well and I'd like to say thanks to dyre for his great advice. Thanks!

Oh yeah, I haven't installed CCC, should I?

I'll post more details about my probs and what I did if anyone's interested.

~JPC
I just had a good feeling that this would work. I'm very, very happy you took the time to try it out and report that this worked for you. If I still had an AGP card, I could have tried it myself, but, alas, I'm past the AGP cards these days.

As for installing CCC: Unless you really need any of the tweaks and controls that are included, I'd leave well enough alone for now.
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Old Sep 29, 2007, 07:20 AM   #25
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I also got the DirectX error with 7.9 when launching Call of Duty 2 on my X800 AGP.
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Old Sep 29, 2007, 09:32 PM   #26
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Quote:
Originally Posted by Dyre Straits View Post
Greetings and welcome to DriverHeaven!

Here's something to try if you're game:

There are two OpenGL files that you can copy/paste from the 7.9 drivers and replace the ones from 7.8. They will go into the C:\Windows\system32 directory.

To make it somewhat easier, install the CAT 7.9s and then copy out these two files:

atioglx2.dll
atioglxx.dll

Place these into a separate location for now. This way you have the fully extracted dll's.

Now, uninstall the 7.9s and install the other version that works.

Once done, replace the two files of the same name with the newer files you just copied out.

Let us know if this works!

Good luck!

Hi guys, I also am having probs with the 7.9 drivers and ive tried the above suggestion. Trouble is, Quake wars is throwing up c++ errors without 7.9. Ive tried installing Microsofts redistributable to no effect. any suggestions?
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