Problems installing v4.8.442 Omega drivers on HD3870X2

Beerdude26 · Apr 3, 2008, 03:23 PM

Hi everyone,

I've been having some problems with my card ( a HD3870 X2) using the most recent official ATI drivers (Catalyst 8.3). Every time I restart, the screen goes blank after booting up Windows. Pretty much every fix out there, I've tried, and I turned to the Omega drivers for a solution.

Unfortunately, the Omega drivers don't seem to install themselves, and directing the Windows Hardware Wizard to the right INI files doesn't install them either. Is my card still unsupported or buggy or the like?

Oh, and before I installed the Omega drivers, I uninstalled the Catalyst 8.3 ones, restarted, ran DriverCleaner twice and then installed them.

I solely installed the video drivers, without AtiTray and MultiRes.

I'm a bit at the end of my rope here, the only solution that I haven't tried yet is changing my PSU. The one I'm using now is a "OCZ850GXSSLI-EU GameXStream 850W SLI Ready, silent 120mm glowing blue fan, High Power Gamers". Here are the technical specs: [TWEAKNEWS] - OCZ GAMEXSTREAM 850 WATT POWER SUPPLY REVIEW - PAGE 2

Another relevant bit is at the last page (conclusions): "Four +12V rails (20A each) "

From the official ATI website:

Quote:

ATI Radeon HD 3870 X2 System Requirements
550 Watt or greater power supply with two 2x3-pin PCIe® power connectors required (750 Watt and four 6-pin connectors for dual ATI CrossFireX™)

So there ought to be no problem there.

Last thing: My motherboard doesn't have an onboard videochipset, so the solution on ATI's site is no of no use to me either.

EDIT: Oh and I'm running XP Pro

So yeah, I could really use some help right now. If you need more hardware specs, just reply.

EDIT: Oh, and I've played Crysis on this card at 1280x1024 with high settings and 4xAA, and I sometimes (around five times in a 2-hour period) had "spikeish" artifacts (floating point miscalculations, or so I heard?). That issue might be overheating, but it still doesn't explain why my computer won't boot in the morning when its temperature is the same as the room it's in

**temeteus82** · Apr 3, 2008, 03:40 PM

Hi there and welcome to DriverHeaven!
Newest Omega drivers don't support that HD 3870 X2 card so I recomend that you should try the CAT 8.2.
You can get it here : http://www.driverheavendownloads.net/ati.htm

Beerdude26 · Apr 3, 2008, 03:58 PM

Cheers for the reply

I've tried out the 8.2. Catalyst drivers aswell, unfortunately they gave the same issues. I'm going to try and find the oldest drivers that are available and work my way up.

**temeteus82** · Apr 3, 2008, 04:04 PM

I think that the oldest are CAT 8.1

Beerdude26 · Apr 3, 2008, 04:50 PM

Just testing out the 8.1. drivers. If these don't work, there are officially no drivers that support my HD3870 X2. I will give you guys the hardware ID and then I'll bring it back to the store and get an 8800GTX.

Beerdude26 · Apr 3, 2008, 05:17 PM

Ok, so there are officially NO drivers WHATSOEVER that work for my card. Guess Omega was correct in saying that "if the drivers don't install on your card you either have a freak of nature card or a card too new that not even the ATI has support for it.

".

I'm very close to bringing it back to the store and getting a 8800GTX just so I can actually work on my computer.

**temeteus82** · Apr 3, 2008, 05:55 PM

have you asked if the company that made your card has drivers for you ?

And you might want to read this thread : http://www.hardwareheaven.com/windows-...k-program.html

Beerdude26 · Apr 3, 2008, 06:02 PM

I'll look into that temeteus, thanks

I've also already reported the issue via that program

**temeteus82** · Apr 3, 2008, 06:05 PM

Quote:

Originally Posted by Beerdude26

I'll look into that temeteus, thanks

I've also already reported the issue via that program

Good now they know about it and might fix it in next set of drivers

Beerdude26 · Apr 3, 2008, 06:31 PM

Well, I just installed the drivers that came with the card, and still the same issue. The guy that constructed the computer is going to come and have a look, I've already got a few ideas why it might not work...

Beerdude26 · Apr 4, 2008, 09:53 PM

Well, after a complete format (gah, 800GB D: ) and step-by-step installing of drivers, I managed to get it to work and keep it stable. No idea what the problem was, though.

Oddly enough I'm getting a lot of artifacting in STALKER with my HD3870X2, even at temperatures like 40°-50° C at full load. Is my card borked or does STALKER not like new technology lol

mikehud851984 · Apr 16, 2008, 03:32 PM

Hey beerdude I have a similar problem with my hd3870x2 from sapphire. It works perfectly with vista but in xp it was like pulling teeth to get it installed. I just put xp back on my system to be able to play the certain few games that just won't run under vista so I have a dual boot xp/vista setup but I had to manually install the 8.3's under xp. What I did was let xp install the standard vga driver then went through device manager and selected update driver and manually pointed to the inni file and it installed then I ran the stand alone setup for catalyst control center so now it is installed but it runs horribly as in very slow I get 13,408 3dmarko6 points in vista but in xp I only get 8,000 I can'tfigure out for the life of me what the hell is going on as I am actually a pc technician and still can't seem to find a solution. Anyway as for the artifacting in S.T.A.L.K.E.R it is a known issue with the game on these cards not a particular issue on your system just some compatibility issues between our cards or drivers and the games engine not sure if there will be a patch for the game in the future but for now no solution is available.

Beerdude26 · Apr 16, 2008, 04:55 PM

Hey Mike, some people managed to reduce that problem with this hotfix:
AMD Game Forums - New 8.3 hotfix drivers for Crossfire users and none crossfire too

(Attention: one guy had his system completely screw him over, so take an image backup of your system if possible if you want to be safe)

mikehud851984 · Apr 16, 2008, 09:53 PM

Nah I just fixed it actually did a bunch of tweaks and installed the 8.2's aswell as the amd dual core optimizer and now I get over 14k as you can see here.

Apr 16, 2008, 03:32 PM	#12
mikehud851984 DriverHeaven Junior Member Join Date: Aug 2007 Location: Dover NH U.S.A Posts: 75 Rep Power: 0	Hey beerdude I have a similar problem with my hd3870x2 from sapphire. It works perfectly with vista but in xp it was like pulling teeth to get it installed. I just put xp back on my system to be able to play the certain few games that just won't run under vista so I have a dual boot xp/vista setup but I had to manually install the 8.3's under xp. What I did was let xp install the standard vga driver then went through device manager and selected update driver and manually pointed to the inni file and it installed then I ran the stand alone setup for catalyst control center so now it is installed but it runs horribly as in very slow I get 13,408 3dmarko6 points in vista but in xp I only get 8,000 I can'tfigure out for the life of me what the hell is going on as I am actually a pc technician and still can't seem to find a solution. Anyway as for the artifacting in S.T.A.L.K.E.R it is a known issue with the game on these cards not a particular issue on your system just some compatibility issues between our cards or drivers and the games engine not sure if there will be a patch for the game in the future but for now no solution is available. __________________ Mobo: ASUS M3A32 MVP Deluxe Wifi AM2+ Chipset:AMD 790FX/AMD SB600 Southbridge CPU: AMD Black Edition Phenom 9600 Agena 2.3Ghz Quad Core Video: Sapphire Ati HD3870X2 1GIG Dual GPU Monitor: Samsung SyncMaster 906BW 2ms 2000:1 Ram: 2GB Crucial Ballistix 1066Mhz DDR2 Storage: Maxtor SATAII 300GB With Bonus 20GB. Power: Antec NEO 650Watt Cooling: CPU:Thermaltake Ruby Orb 120mm, Intake: Thermaltake Thunderblade 120mm, Exhaust:Thermaltake Thunderblade 120mm, Side Panel modded stock case 80mm, and Arctic Silver 5 on cpu heatsink.

Apr 16, 2008, 09:53 PM	#14
mikehud851984 DriverHeaven Junior Member Join Date: Aug 2007 Location: Dover NH U.S.A Posts: 75 Rep Power: 0	Nah I just fixed it actually did a bunch of tweaks and installed the 8.2's aswell as the amd dual core optimizer and now I get over 14k as you can see here. __________________ Mobo: ASUS M3A32 MVP Deluxe Wifi AM2+ Chipset:AMD 790FX/AMD SB600 Southbridge CPU: AMD Black Edition Phenom 9600 Agena 2.3Ghz Quad Core Video: Sapphire Ati HD3870X2 1GIG Dual GPU Monitor: Samsung SyncMaster 906BW 2ms 2000:1 Ram: 2GB Crucial Ballistix 1066Mhz DDR2 Storage: Maxtor SATAII 300GB With Bonus 20GB. Power: Antec NEO 650Watt Cooling: CPU:Thermaltake Ruby Orb 120mm, Intake: Thermaltake Thunderblade 120mm, Exhaust:Thermaltake Thunderblade 120mm, Side Panel modded stock case 80mm, and Arctic Silver 5 on cpu heatsink.

Apr 3, 2008, 03:58 PM	Thread Starter #3
Beerdude26 DriverHeaven Newbie Join Date: Apr 2008 Posts: 14 Rep Power: 0 System Specs	Cheers for the reply I've tried out the 8.2. Catalyst drivers aswell, unfortunately they gave the same issues. I'm going to try and find the oldest drivers that are available and work my way up.

Apr 3, 2008, 04:50 PM	Thread Starter #5
Beerdude26 DriverHeaven Newbie Join Date: Apr 2008 Posts: 14 Rep Power: 0 System Specs	Just testing out the 8.1. drivers. If these don't work, there are officially no drivers that support my HD3870 X2. I will give you guys the hardware ID and then I'll bring it back to the store and get an 8800GTX.

Apr 3, 2008, 05:17 PM	Thread Starter #6
Beerdude26 DriverHeaven Newbie Join Date: Apr 2008 Posts: 14 Rep Power: 0 System Specs	Ok, so there are officially NO drivers WHATSOEVER that work for my card. Guess Omega was correct in saying that "if the drivers don't install on your card you either have a freak of nature card or a card too new that not even the ATI has support for it. ". I'm very close to bringing it back to the store and getting a 8800GTX just so I can actually work on my computer.

Apr 3, 2008, 06:02 PM	Thread Starter #8
Beerdude26 DriverHeaven Newbie Join Date: Apr 2008 Posts: 14 Rep Power: 0 System Specs	I'll look into that temeteus, thanks I've also already reported the issue via that program

Apr 3, 2008, 06:31 PM	Thread Starter #10
Beerdude26 DriverHeaven Newbie Join Date: Apr 2008 Posts: 14 Rep Power: 0 System Specs	Well, I just installed the drivers that came with the card, and still the same issue. The guy that constructed the computer is going to come and have a look, I've already got a few ideas why it might not work...

Apr 4, 2008, 09:53 PM	Thread Starter #11
Beerdude26 DriverHeaven Newbie Join Date: Apr 2008 Posts: 14 Rep Power: 0 System Specs	Well, after a complete format (gah, 800GB D: ) and step-by-step installing of drivers, I managed to get it to work and keep it stable. No idea what the problem was, though. Oddly enough I'm getting a lot of artifacting in STALKER with my HD3870X2, even at temperatures like 40°-50° C at full load. Is my card borked or does STALKER not like new technology lol

Apr 16, 2008, 04:55 PM	Thread Starter #13
Beerdude26 DriverHeaven Newbie Join Date: Apr 2008 Posts: 14 Rep Power: 0 System Specs	Hey Mike, some people managed to reduce that problem with this hotfix: AMD Game Forums - New 8.3 hotfix drivers for Crossfire users and none crossfire too (Attention: one guy had his system completely screw him over, so take an image backup of your system if possible if you want to be safe)