8500DV is killing me !!!

microman · Jun 26, 2002, 04:10 AM

i'm having major problems with this card. after a few minutes of playing a game, it gets choppy, sound starts to skip (like a cd skipping), until everything just freezes and i have to reboot. can someone plz give me a hand/ offer a few suggestions? ati has been brutal at getting back to me, i sent a problem report 2 weeks ago, still no reply and its too late to return the card. I've got all the newest drivers and installed them properly. HELP!!

asus p4s333/c
sis 645
p4 1.6
windows xp pro
DirectX Version 008.000.000.000
256 meg, DDR 2100
maxtor 80 gig
LG 10X dvd
300W PSU
no overclock
radeon 8500DV 64MB

Thanks

Jeff · Jun 26, 2002, 04:12 AM

Drivers?

~~Crash Override~~ · Jun 26, 2002, 04:18 AM

Quote:

Originally posted by microman
DirectX Version 008.000.000.000

No such DirectX Version

microman · Jun 26, 2002, 04:18 AM

all the newest ati drivers , catalyst 2.1, and capture 6.13.10.6125

microman · Jun 26, 2002, 04:19 AM

that's the directx quoted version from the problem report the ati cd made up for me

~~Crash Override~~ · Jun 26, 2002, 04:26 AM

Quote:

Originally posted by microman
that's the directx quoted version from the problem report the ati cd made up for me

DirectX Version: DirectX 8.1 (4.08.01.0810)

Thats what mine shows....wonder why its not detecting the version info incorrectly

Try running DXDIAG in the run box to see if you can run all of the directX tests

microman · Jun 26, 2002, 04:35 AM

all tests went A1, you're right though, diag lists my directx version as 8.1 (4.08.01.0810) don't know why the problem report listed the other version..... although in the problem report it listed my o s as Windows 2000 -- 5.1.2600... when i have xp pro. weird

~~Crash Override~~ · Jun 26, 2002, 04:40 AM

hmm........i think there is a new build of that tool.......i know the original cds had an old one on em

how long ago did you buy ur card?

microman · Jun 26, 2002, 04:41 AM

may 22nd

~~Crash Override~~ · Jun 26, 2002, 04:52 AM

hmm let me do some digging to see if theres a tool build newer than the one you have...sounds like even though its a recent buy it had one of the old cds inside it

Ok just found it here ya go

http://download.ati.com/drivers/atiutiloct2001.exe

microman · Jun 26, 2002, 05:13 AM

thx it managed to fix the directx problem... but not the os problem. doesn't matter i don't think ati is planning on responding anyway.

~~Crash Override~~ · Jun 26, 2002, 05:47 AM

did you use the feedback form on the site for the catalyst or just the old form?

one thing is what all do you have installed as far as Sis Chipset drivers go?

Also what is your AGP aperature set at?

Any other settings that you think might be suspect?

Theres a few reasons for stuttering of that kind

The other thing could be its not gonna be fun since you bought a DV

They are lower clocked than the rest as the higher operating stock speeds cause problems with some of the digital components

Thats why they came out with the AIW8500 non DV edition

It runs at full stock speed and has everything but the digital editing functions

Its still a full AIW card package just not the digital side of things

Jeff · Jun 26, 2002, 06:03 AM

Pfft...My 8500DV plays any game I throw at it smoothly enough, and UT at 1600x1200 is perfectly smooth.

It may only be 230/190 but it still rocks!

Jun 26, 2002, 04:10 AM	#1
microman DriverHeaven Newbie Join Date: Jun 2002 Location: ottawa, canada Posts: 6 Rep Power: 0	8500DV is killing me !!! i'm having major problems with this card. after a few minutes of playing a game, it gets choppy, sound starts to skip (like a cd skipping), until everything just freezes and i have to reboot. can someone plz give me a hand/ offer a few suggestions? ati has been brutal at getting back to me, i sent a problem report 2 weeks ago, still no reply and its too late to return the card. I've got all the newest drivers and installed them properly. HELP!! asus p4s333/c sis 645 p4 1.6 windows xp pro DirectX Version 008.000.000.000 256 meg, DDR 2100 maxtor 80 gig LG 10X dvd 300W PSU no overclock radeon 8500DV 64MB Thanks

Jun 26, 2002, 04:12 AM	#2
Jeff Yarr... I be blind! Join Date: May 2002 Location: Calgary, Canada Posts: 3,190 Rep Power: 74	Drivers? __________________

Jun 26, 2002, 06:03 AM	#13
Jeff Yarr... I be blind! Join Date: May 2002 Location: Calgary, Canada Posts: 3,190 Rep Power: 74	Pfft...My 8500DV plays any game I throw at it smoothly enough, and UT at 1600x1200 is perfectly smooth. It may only be 230/190 but it still rocks! __________________

Jun 26, 2002, 04:18 AM	Thread Starter #4
microman DriverHeaven Newbie Join Date: Jun 2002 Location: ottawa, canada Posts: 6 Rep Power: 0	all the newest ati drivers , catalyst 2.1, and capture 6.13.10.6125

Jun 26, 2002, 04:19 AM	Thread Starter #5
microman DriverHeaven Newbie Join Date: Jun 2002 Location: ottawa, canada Posts: 6 Rep Power: 0	that's the directx quoted version from the problem report the ati cd made up for me

Jun 26, 2002, 04:35 AM	Thread Starter #7
microman DriverHeaven Newbie Join Date: Jun 2002 Location: ottawa, canada Posts: 6 Rep Power: 0	all tests went A1, you're right though, diag lists my directx version as 8.1 (4.08.01.0810) don't know why the problem report listed the other version..... although in the problem report it listed my o s as Windows 2000 -- 5.1.2600... when i have xp pro. weird

Jun 26, 2002, 04:40 AM	#8
~~Crash Override~~ Banned Join Date: May 2002 Location: Olympia, WA Posts: 2,448 Rep Power: 0	hmm........i think there is a new build of that tool.......i know the original cds had an old one on em how long ago did you buy ur card?

Jun 26, 2002, 04:41 AM	Thread Starter #9
microman DriverHeaven Newbie Join Date: Jun 2002 Location: ottawa, canada Posts: 6 Rep Power: 0	may 22nd

Jun 26, 2002, 04:52 AM	#10
~~Crash Override~~ Banned Join Date: May 2002 Location: Olympia, WA Posts: 2,448 Rep Power: 0	hmm let me do some digging to see if theres a tool build newer than the one you have...sounds like even though its a recent buy it had one of the old cds inside it Ok just found it here ya go http://download.ati.com/drivers/atiutiloct2001.exe

Jun 26, 2002, 05:13 AM	Thread Starter #11
microman DriverHeaven Newbie Join Date: Jun 2002 Location: ottawa, canada Posts: 6 Rep Power: 0	thx it managed to fix the directx problem... but not the os problem. doesn't matter i don't think ati is planning on responding anyway.

Jun 26, 2002, 05:47 AM	#12
~~Crash Override~~ Banned Join Date: May 2002 Location: Olympia, WA Posts: 2,448 Rep Power: 0	did you use the feedback form on the site for the catalyst or just the old form? one thing is what all do you have installed as far as Sis Chipset drivers go? Also what is your AGP aperature set at? Any other settings that you think might be suspect? Theres a few reasons for stuttering of that kind The other thing could be its not gonna be fun since you bought a DV They are lower clocked than the rest as the higher operating stock speeds cause problems with some of the digital components Thats why they came out with the AIW8500 non DV edition It runs at full stock speed and has everything but the digital editing functions Its still a full AIW card package just not the digital side of things