Problem: Inability to Install Catalyst Drivers

Schmoze · Dec 19, 2003, 02:52 AM

Evening,

I noticed the new catalyst drivers were out today and decided to update them and hit a wall:

After the install package (downloaded directly from ATI's site) finished verifying and expanding the files, i was greeted with an internal failure dialog box from the installer. It said: "Error Number:0x80040707" with no description.

I clicked continue and got the following error box titled severe: "Unable to load ATICIM.dll".

After i clicked ok, i got an error with this message "Set failed to run installation: The remote procedure call failed."

What I've tried:
1) Redownloading drivers: same problem occurs.
2) Installing an older set of drivers, which leads to the same problem (so it seems to be a windows problem).
3) Using Omega's drivers - same problem.

I've looked over my rpc windows services, and everything seems as it should be (Remote Procedure Call service set to automatic). If anyone has any suggestions which might sway me from formatting, I'm listenning.

Thanks for your time,

Syd

toddsmack2k · Dec 19, 2003, 03:46 AM

Have you tried system restore?

Schmoze · Dec 19, 2003, 04:18 AM

I really wish I could; I usually disable it to begin with whenever I install windows (frees up space, and supposedly improves performance). Guess from now on I'll leave it on <grin>.

Thanks for the suggestion though.

toddsmack2k · Dec 19, 2003, 04:22 AM

Sorry to say it but it does sound like a fresh OS install is what may fix your problems. I turn off system restore myself but I have learned the hard way as well to make regular backups. Have you tried Drivercleaner here as a last effort?

Schmoze · Dec 19, 2003, 05:15 AM

Yeah, I went into safemode, and ran through the steps for driver cleaner + cab cleaner with no luck. Oh well, it's been five months, guess a fresh install was in order anyways; on the brighter side of things atleast I found out about a new app (being driver cleaner).

Dawnrazor · Dec 20, 2003, 12:41 AM

I just submitted this to ATI's website, I'm having the same problem. The only difference is I don't get the msg about remote procedure call, but I do get the first 2 msgs that you do

I really don't want to reinstall XP again so soon after the last one so I'm hoping they have another solution. If they get back to me I'll let you know

You can update the drivers by doing it manually through windows manager, but it won't give you the full control panel...

Dawnrazor · Dec 22, 2003, 12:39 AM

Theres a thread on this over at Rage3D...2 solutions are given, one by one of the guys from ATI who post there, CatalystCatcher...Might wanna check it out.

Catcatcher's idea didn't work for me,but the other suggestion gave me at least a temorary fix

http://www.rage3d.com/board/showthre...post1332477017

*CATALYSTCATCHER* · Dec 22, 2003, 10:06 PM

http://www.ati.com/support/infobase/4300.html

or go directly to:
http://support.installshield.com/kb/...icleid=q108020

I can't be sure it will help with install failures, but it can't hurt either, if you are going to re-install XP as a solution

I have personally experienced installation problems and this little tip certainly fixed things up for me.

BTW: Dawnrazor........ Thanks for passing the info along.

Dawnrazor · Dec 24, 2003, 02:47 AM

Quote:

Originally posted by CATALYSTCATCHER
http://www.ati.com/support/infobase/4300.html

or go directly to:
http://support.installshield.com/kb/...icleid=q108020

I can't be sure it will help with install failures, but it can't hurt either, if you are going to re-install XP as a solution

I have personally experienced installation problems and this little tip certainly fixed things up for me.

BTW: Dawnrazor........ Thanks for passing the info along.

Thanks for postin info to pass on...Thats what makes these boards work

Dec 19, 2003, 02:52 AM	#1
Schmoze DriverHeaven Newbie Join Date: Dec 2002 Posts: 6 Rep Power: 0	Problem: Inability to Install Catalyst Drivers Evening, I noticed the new catalyst drivers were out today and decided to update them and hit a wall: After the install package (downloaded directly from ATI's site) finished verifying and expanding the files, i was greeted with an internal failure dialog box from the installer. It said: "Error Number:0x80040707" with no description. I clicked continue and got the following error box titled severe: "Unable to load ATICIM.dll". After i clicked ok, i got an error with this message "Set failed to run installation: The remote procedure call failed." What I've tried: 1) Redownloading drivers: same problem occurs. 2) Installing an older set of drivers, which leads to the same problem (so it seems to be a windows problem). 3) Using Omega's drivers - same problem. I've looked over my rpc windows services, and everything seems as it should be (Remote Procedure Call service set to automatic). If anyone has any suggestions which might sway me from formatting, I'm listenning. Thanks for your time, Syd

Dec 19, 2003, 03:46 AM	#2
toddsmack2k It Never..... Join Date: Nov 2002 Location: Kentucky Posts: 3,173 Rep Power: 0	Have you tried system restore? __________________ [color=blue]*Bleeding From the Inside Pouring Out, The* *DriverHeaven* Spiral, We Shall Never Let Go Of.[/color]

Dec 19, 2003, 04:22 AM	#4
toddsmack2k It Never..... Join Date: Nov 2002 Location: Kentucky Posts: 3,173 Rep Power: 0	Sorry to say it but it does sound like a fresh OS install is what may fix your problems. I turn off system restore myself but I have learned the hard way as well to make regular backups. Have you tried Drivercleaner here as a last effort? __________________ [color=blue]*Bleeding From the Inside Pouring Out, The* *DriverHeaven* Spiral, We Shall Never Let Go Of.[/color]

Dec 20, 2003, 12:41 AM	#6
Dawnrazor DriverHeaven Lover Join Date: Feb 2003 Location: Buffalo NY Posts: 100 Rep Power: 0	I just submitted this to ATI's website, I'm having the same problem. The only difference is I don't get the msg about remote procedure call, but I do get the first 2 msgs that you do I really don't want to reinstall XP again so soon after the last one so I'm hoping they have another solution. If they get back to me I'll let you know You can update the drivers by doing it manually through windows manager, but it won't give you the full control panel... __________________ I am the way to the city of woe I am the way to the forsaken people I am the way to eternal sorrow Come...Walk with me

Dec 22, 2003, 12:39 AM	#7
Dawnrazor DriverHeaven Lover Join Date: Feb 2003 Location: Buffalo NY Posts: 100 Rep Power: 0	Theres a thread on this over at Rage3D...2 solutions are given, one by one of the guys from ATI who post there, CatalystCatcher...Might wanna check it out. Catcatcher's idea didn't work for me,but the other suggestion gave me at least a temorary fix http://www.rage3d.com/board/showthre...post1332477017 __________________ I am the way to the city of woe I am the way to the forsaken people I am the way to eternal sorrow Come...Walk with me

Dec 19, 2003, 04:18 AM	Thread Starter #3
Schmoze DriverHeaven Newbie Join Date: Dec 2002 Posts: 6 Rep Power: 0	I really wish I could; I usually disable it to begin with whenever I install windows (frees up space, and supposedly improves performance). Guess from now on I'll leave it on <grin>. Thanks for the suggestion though.

Dec 19, 2003, 05:15 AM	Thread Starter #5
Schmoze DriverHeaven Newbie Join Date: Dec 2002 Posts: 6 Rep Power: 0	Yeah, I went into safemode, and ran through the steps for driver cleaner + cab cleaner with no luck. Oh well, it's been five months, guess a fresh install was in order anyways; on the brighter side of things atleast I found out about a new app (being driver cleaner).

Dec 22, 2003, 10:06 PM	#8
CATALYSTCATCHER ATI Guru Join Date: Jul 2003 Location: ATI, Toronto Posts: 0 Rep Power: 0	http://www.ati.com/support/infobase/4300.html or go directly to: http://support.installshield.com/kb/...icleid=q108020 I can't be sure it will help with install failures, but it can't hurt either, if you are going to re-install XP as a solution I have personally experienced installation problems and this little tip certainly fixed things up for me. BTW: Dawnrazor........ Thanks for passing the info along.