very bad trouble with new card..

xira · Apr 16, 2004, 01:27 AM

I just got the GIGABYTE ATi Radeon 9800 Pro 256mb in the mail I ordered from my friend, I try to install the latest Catalyst drivers and I get "Setup failed to run instalallation: (0x80040707)". I'm very nervous and am very desperate... please help..

Deathryuu3 · Apr 16, 2004, 02:36 AM

have you tried deleting it and downloading a new copy of the drivers? could just be a corrupt download...

Judas · Apr 16, 2004, 02:41 AM

this doesn't sound related to the card.. looks like a curruption as it hasn't even attempted to try and install the drivers.... Just download the latest cats... or try the latest omegas (highly recommended)

xira · Apr 16, 2004, 03:32 AM

I tried the Iomegas as well, I get some kind of Dll failure error messege with them. I tried booting and safe mood, then installing and I get "The required hardware was not found."

Anyone.. please?

zerodamage · Apr 16, 2004, 03:35 AM

I would try a fresh Windows Install.

riles9262 · Apr 16, 2004, 03:43 AM

Quote:

Originally posted by zerodamage
I would try a fresh Windows Install.

ditto, good thing to do when getting a new card...just back up your important junk and you'll be fine.

Judas · Apr 16, 2004, 04:57 AM

Quote:

Originally posted by xira
I tried the Iomegas as well, I get some kind of Dll failure error messege with them. I tried booting and safe mood, then installing and I get "The required hardware was not found."

Anyone.. please?

what video card did you have before.....

perhaps you have insufficient power.... Power Supply wattage?

Generally... depending on the video card previous... and the new... sometimes a Reinstall of windows is needed.. however.. i must point out that some "dell" for example.. Windows Install disks are prone to cause problems with installs as they try to force drivers....

xira · Apr 16, 2004, 05:16 AM

i can boot and use windwos fine with the card, if the power supply wasn't good enough it wouldn't even boot.

the xp cd is a RETAIL one

Judas · Apr 16, 2004, 05:18 AM

retail.. that's good.. as for PSU.. not nessarly.... i've seen living proof of a psu being strong enough to get into windows.... and gernally do majority of what needs to be done...however.. soon as entering a game or stressing the card... (basscally getting the computer to talk directly to it)...... it results in lockups or instant reboots.... it's all VERY various..... i recommend a backup of everything you want kept.. and a deletion of the Partitions on the hardrive... repartition.. format.. and install....

xira · Apr 16, 2004, 11:25 PM

Reforamtted, all partitions deleted... same error.

I really want to use my card..

zerodamage · Apr 16, 2004, 11:32 PM

Have you tried downloading the drivers again from a different source and trying again? Did you reinstall DX9 and all of that jaz?

PyC · Apr 17, 2004, 12:11 AM

Load default settings in BIOS, then try to install again. If it fails take your card to a friend, I'm sure he will be happy to try it. If it fails again you know what to do.

Judas · Apr 17, 2004, 12:13 AM

it couldn't possibly be the card.... as the installer isn't even being initialized do to being corrupt..... iether your PSU isn't pusshing the numbers it should... or you got bigger fish to fry ....as either you HD is getting hosed... or the IDE controller is or something isn't right at all...

Datagg · Apr 17, 2004, 06:23 AM

The agp port may not be communicationg correctly, or perhaps as mention the chip isnt communication right. i would try to reinstal your inf Drivers, or look fo a newer set of all your drivers and bios updates on the manufacturers website for your board.

~~Turtle~~ · Apr 19, 2004, 04:39 PM

Make sure you install your motherboard drivers as well as service pack!!

Try the normal cats first.

BiGBrOwNPimpsta · Apr 19, 2004, 04:42 PM

install your chipset drivers, also try the card in someone elses comp

pr0digal jenius · Apr 19, 2004, 05:16 PM

or try downclocking it to AGP 4X

The_Neon_Cowboy · Apr 20, 2004, 04:34 AM

well thats a installer error... And i beleave its a result of a known bug in the Installshield setup...

Try this

Disable the "Print Spooler" service before running the ATI installer.

Open Control Panel: Start --> Settings --> Control Panel
Double-click Administarteive tools
Double-click "Services"
On the list of Services, right-click "Print Spooler"
Select "Stop"
Select "Properties"
Under Startup Type, select "manual" or "disabled"
Reboot your system
After rebooting, verify that the Print Spooler is still "stopped".
Re-run the ATI installer.

If you have a printer, After installation, re-set the Print Spooler service to Startup type "Automatic" and start the service,

If you don't have a printer you can leave that service off this should (with any luck) solve your problem

Apr 16, 2004, 01:27 AM	#1
xira DriverHeaven Junior Member Join Date: Apr 2004 Posts: 22 Rep Power: 0	very bad trouble with new card.. I just got the GIGABYTE ATi Radeon 9800 Pro 256mb in the mail I ordered from my friend, I try to install the latest Catalyst drivers and I get "Setup failed to run instalallation: (0x80040707)". I'm very nervous and am very desperate... please help..

Apr 16, 2004, 02:36 AM	#2
Deathryuu3 DriverHeaven Junior Member Join Date: Mar 2004 Posts: 84 Rep Power: 0	have you tried deleting it and downloading a new copy of the drivers? could just be a corrupt download... __________________ System Specs: Here Playlist: Here

Apr 17, 2004, 06:23 AM	#14
Datagg Back To ATI Join Date: May 2003 Location: Mesa,AZ Posts: 287 Rep Power: 0 System Specs	The agp port may not be communicationg correctly, or perhaps as mention the chip isnt communication right. i would try to reinstal your inf Drivers, or look fo a newer set of all your drivers and bios updates on the manufacturers website for your board. __________________ --- i7-920 @3.8 CORSAIR XMS3 6GB(3 x 2GB) 2 4870 X2's CrossFireX VelociRaptor Asus P6T Deluxe Thermaltake toughpower 1200 Vista 64 Ultimate

Apr 19, 2004, 04:42 PM	#16
BiGBrOwNPimpsta HH's #1 Hustla and Pimp Join Date: Jan 2003 Location: The Dirty Dot Posts: 7,717 Rep Power: 107 System Specs	install your chipset drivers, also try the card in someone elses comp __________________ Sound Blaster X-Fi Xtreme Music \| Logitech Z-5500 THX 5.1 Surround Sound Speakers \| 2 Lite-On 20x S-ATA Burners \| Logitech G700 Mouse \| Logitech MX5500 Bluetooth Keyboard

Apr 16, 2004, 03:32 AM	Thread Starter #4
xira DriverHeaven Junior Member Join Date: Apr 2004 Posts: 22 Rep Power: 0	I tried the Iomegas as well, I get some kind of Dll failure error messege with them. I tried booting and safe mood, then installing and I get "The required hardware was not found." Anyone.. please?

Apr 16, 2004, 03:35 AM	#5
zerodamage HardwareHeaven Extreme Member Join Date: May 2003 Location: Virginia, USA Posts: 3,478 Rep Power: 0 System Specs	I would try a fresh Windows Install.

Apr 16, 2004, 05:16 AM	Thread Starter #8
xira DriverHeaven Junior Member Join Date: Apr 2004 Posts: 22 Rep Power: 0	i can boot and use windwos fine with the card, if the power supply wasn't good enough it wouldn't even boot. the xp cd is a RETAIL one

Apr 16, 2004, 11:25 PM	Thread Starter #10
xira DriverHeaven Junior Member Join Date: Apr 2004 Posts: 22 Rep Power: 0	Reforamtted, all partitions deleted... same error. I really want to use my card..

Apr 16, 2004, 11:32 PM	#11
zerodamage HardwareHeaven Extreme Member Join Date: May 2003 Location: Virginia, USA Posts: 3,478 Rep Power: 0 System Specs	Have you tried downloading the drivers again from a different source and trying again? Did you reinstall DX9 and all of that jaz?

Apr 17, 2004, 12:11 AM	#12
PyC DriverHeaven Newbie Join Date: Apr 2003 Location: Serbia Posts: 4 Rep Power: 0	Load default settings in BIOS, then try to install again. If it fails take your card to a friend, I'm sure he will be happy to try it. If it fails again you know what to do.

Apr 19, 2004, 04:39 PM	#15
~~Turtle~~ Banned Join Date: Apr 2004 Location: Winnipeg, Canada Posts: 78 Rep Power: 0	Make sure you install your motherboard drivers as well as service pack!! Try the normal cats first.

Apr 19, 2004, 05:16 PM	#17
pr0digal jenius Delete Me Join Date: Mar 2004 Posts: 14,648 Rep Power: 0	or try downclocking it to AGP 4X

Apr 20, 2004, 04:34 AM	#18
The_Neon_Cowboy HardwareHeaven Extreme Member Join Date: Dec 2002 Location: U.S.A. Posts: 16,009 Rep Power: 92 System Specs	well thats a installer error... And i beleave its a result of a known bug in the Installshield setup... Try this Disable the "Print Spooler" service before running the ATI installer. Open Control Panel: Start --> Settings --> Control Panel Double-click Administarteive tools Double-click "Services" On the list of Services, right-click "Print Spooler" Select "Stop" Select "Properties" Under Startup Type, select "manual" or "disabled" Reboot your system After rebooting, verify that the Print Spooler is still "stopped". Re-run the ATI installer. If you have a printer, After installation, re-set the Print Spooler service to Startup type "Automatic" and start the service, If you don't have a printer you can leave that service off this should (with any luck) solve your problem