Catalyst (ATi Official and zer0point) installation stuck

daRk_heLmet · May 8, 2005, 10:38 AM

My installation halts when I try to install those two...omegas work well. Looking in the task manager, IKernel.exe is doint a bunch of processing.

The drivers do get installed, but like 15-20 mins....it remains stuck on a screen for a while with that exe crunching shit.

Any help ?

Zardon · May 8, 2005, 11:17 AM

Did you properly deinstall the drivers with drivercleaner?

Gnerma · May 8, 2005, 02:34 PM

This has happened to me with the official 5.4 set a few times on fresh installs. A reboot has fixed it in both instances.

Point of post? A confirmation, and a clean (no previous drivers installed) one at that.

BTW, I understand why the bug might bother you but do you really need to insult the drivers while reporting it / asking for help?

pr0digal jenius · May 8, 2005, 07:30 PM

Gnerma, I don't think he was insulting anyone, just pointing out a issue/bug, which we appreciate, since we can't fix it if we don't know of it.

But yes, are you uninstalling drivers, running DC Pro, and rebooting when necessary?

daRk_heLmet · May 8, 2005, 08:14 PM

yeah that happened after I ran the driver cleaner pro.
I am guessing its an installsheild bug, not a driver one. But cannot say for sure.
The first time it appeared was when I was installing WDM ATi official drivers. After I saw that long delay, I just manually installed the WDM via the infs and no prob. Then insalled omega, that also went through fine. Not sure if omega uses installsheild. I think he uses setup factory or something.

A google search didnt help me.
Any ideas ? I will try reinstalling install sheild.

Also a point to note, after installing the zer0point drivers, I cannot see the ATi cp in advanced display properties. All services are running, but no CP.

Gnerma · May 8, 2005, 11:24 PM

Quote:

Originally Posted by pr0digal jenius

Gnerma, I don't think he was insulting anyone...

Check the thread title jenius.

pr0digal jenius · May 9, 2005, 12:18 AM

it says the installation got stuck, not that it sucks.

saberj · May 9, 2005, 03:14 AM

lol.

anyway, sometimes when u are installing u need to alt+tab to the 'hardware installation' manager that pops up...

u can try that if it halts suddenly coz that's what i usually do.
i'll see the manager waiting for me to confirm the video card drivers that i am installing before it proceeds.

daRk_heLmet · May 9, 2005, 05:49 AM

Quote:

Originally Posted by saberj

lol.

anyway, sometimes when u are installing u need to alt+tab to the 'hardware installation' manager that pops up...

u can try that if it halts suddenly coz that's what i usually do.
i'll see the manager waiting for me to confirm the video card drivers that i am installing before it proceeds.

thank you for that, I didnt know...

yeah, I tried all installsheild fixes, but no luck.

Well in anycase the drivers are all installed, and I will be reformating my system over the summer. So it will get fixed ultimately.

pr0digal jenius · May 9, 2005, 10:12 PM

heh, yea...if all else fails..blame windows and format

PoopyTheJ · May 10, 2005, 03:57 AM

Try to install while not connected to the internet, unplug your nic, it's looking online for something, trying to get rid of that in the next release. At least thats what caused it on my end.

Robert McClelland · May 10, 2005, 05:57 AM

Or try tune-up.com software might do trick for ya

JimmyT · May 10, 2005, 06:04 PM

No no, wait, I had the same problem, here is the problem:

IKernel is 100% (it's trying to do something but it can't)
Installation is frozen (because IKernel has to finish before installation continues)

Your antivirus is trying to stop a process of changing a system file, and has the file "on hold" (a graphics driver file). IKernel is waiting for the system file to be changed (and is at 100%), and the installation is waiting for IKernel to finish. This will never happen if the antivirus keeps the new files as hostages.

Restart (or make sure IKernel is not running or there are no frozen applications on the background).
Disable your antivirus and then run the Catalyst installation.

I had this problem for 3-4 months and I discovered that it was my antivirus problem. Disabling the antivirus temporarily fixes the problem. A clean installation completely fixed the problem and I don't have to disable the antivirus now, but if you can't format, disabling the AV before installing new drivers, does the job.

May 8, 2005, 10:38 AM	#1
daRk_heLmet Keep firing, assholes! Join Date: Nov 2004 Location: Death Star Posts: 1,072 Rep Power: 0	Catalyst (ATi Official and zer0point) installation stuck My installation halts when I try to install those two...omegas work well. Looking in the task manager, IKernel.exe is doint a bunch of processing. The drivers do get installed, but like 15-20 mins....it remains stuck on a screen for a while with that exe crunching shit. Any help ? __________________ [color=white]My Blog[/color]

May 8, 2005, 02:34 PM	#3
Gnerma Avatar limits = SPAM Join Date: Aug 2003 Location: California Posts: 101 Rep Power: 0	This has happened to me with the official 5.4 set a few times on fresh installs. A reboot has fixed it in both instances. Point of post? A confirmation, and a clean (no previous drivers installed) one at that. BTW, I understand why the bug might bother you but do you really need to insult the drivers while reporting it / asking for help? __________________ I disable sigs at Driver Heaven. Why? Because your huge ugly sig image irritates me

May 8, 2005, 08:14 PM	Thread Starter #5
daRk_heLmet Keep firing, assholes! Join Date: Nov 2004 Location: Death Star Posts: 1,072 Rep Power: 0	yeah that happened after I ran the driver cleaner pro. I am guessing its an installsheild bug, not a driver one. But cannot say for sure. The first time it appeared was when I was installing WDM ATi official drivers. After I saw that long delay, I just manually installed the WDM via the infs and no prob. Then insalled omega, that also went through fine. Not sure if omega uses installsheild. I think he uses setup factory or something. A google search didnt help me. Any ideas ? I will try reinstalling install sheild. Also a point to note, after installing the zer0point drivers, I cannot see the ATi cp in advanced display properties. All services are running, but no CP. __________________ [color=white]My Blog[/color]

May 10, 2005, 03:57 AM	#11
PoopyTheJ DriverHeaven Extreme Member Join Date: Jan 2003 Location: Ohio Posts: 1,588 Rep Power: 64	Try to install while not connected to the internet, unplug your nic, it's looking online for something, trying to get rid of that in the next release. At least thats what caused it on my end. __________________ [COLOR=Blue]“Alright boys, let’s start her up and see why she doesn’t work.” - John Fritz "I aim to misbehave" Malcolm Reynolds ATI Catalyst Beta Tester[/COLOR]

May 10, 2005, 05:57 AM	#12
Robert McClelland PAX Tweaker, PAX Expert. Join Date: Jun 2002 Location: Somewhere in Wood County Ohio Same Town :) Posts: 10,252 Rep Power: 193 System Specs	Or try tune-up.com software might do trick for ya __________________ "XTREME AUDIO IS CRAP!" "There no support for it. It's crapist card on face of the earth it should be throw into the sun" http://valid.canardpc.com/show_oc.php?id=2242746

May 8, 2005, 11:17 AM	#2
Zardon DriverHeaven Founder Join Date: May 2002 Posts: 32,480 Rep Power: 177	Did you properly deinstall the drivers with drivercleaner?

May 8, 2005, 07:30 PM	#4
pr0digal jenius Delete Me Join Date: Mar 2004 Posts: 14,648 Rep Power: 0	Gnerma, I don't think he was insulting anyone, just pointing out a issue/bug, which we appreciate, since we can't fix it if we don't know of it. But yes, are you uninstalling drivers, running DC Pro, and rebooting when necessary?

May 9, 2005, 12:18 AM	#7
pr0digal jenius Delete Me Join Date: Mar 2004 Posts: 14,648 Rep Power: 0	it says the installation got stuck, not that it sucks.

May 9, 2005, 03:14 AM	#8
saberj DriverHeaven Junior Member Join Date: Sep 2004 Posts: 61 Rep Power: 0	lol. anyway, sometimes when u are installing u need to alt+tab to the 'hardware installation' manager that pops up... u can try that if it halts suddenly coz that's what i usually do. i'll see the manager waiting for me to confirm the video card drivers that i am installing before it proceeds.

May 9, 2005, 10:12 PM	#10
pr0digal jenius Delete Me Join Date: Mar 2004 Posts: 14,648 Rep Power: 0	heh, yea...if all else fails..blame windows and format

May 10, 2005, 06:04 PM	#13
JimmyT DriverHeaven Junior Member Join Date: Apr 2004 Posts: 44 Rep Power: 0	No no, wait, I had the same problem, here is the problem: IKernel is 100% (it's trying to do something but it can't) Installation is frozen (because IKernel has to finish before installation continues) Your antivirus is trying to stop a process of changing a system file, and has the file "on hold" (a graphics driver file). IKernel is waiting for the system file to be changed (and is at 100%), and the installation is waiting for IKernel to finish. This will never happen if the antivirus keeps the new files as hostages. Restart (or make sure IKernel is not running or there are no frozen applications on the background). Disable your antivirus and then run the Catalyst installation. I had this problem for 3-4 months and I discovered that it was my antivirus problem. Disabling the antivirus temporarily fixes the problem. A clean installation completely fixed the problem and I don't have to disable the antivirus now, but if you can't format, disabling the AV before installing new drivers, does the job.