Noob Error... Help?

billybob1863 · Nov 21, 2005, 01:39 AM

Hi... i was updating drivers and used drivercleanerpro, unfortunately i believe i deleted some important system file... is there anyway to reinstall it or get it back? Ideas??? Here is the error command that I am getting... the display actually works fine though, its just the annoying popup @ every start up.... any help would be great! Thanks!

Vikingod · Nov 21, 2005, 01:51 AM

When you ran drivercleaner, did you run it in safe mode? Also, I believe there is a restore feature in drivercleaner under "Tools / Restore" (ctrl+R). Give that a shot. Make sure you read the directions when running drivercleaner.

ChoGGi · Nov 21, 2005, 02:01 AM

i think thats ati tray tools. just ignore it till you install drivers or remove it from your startup list.

billybob1863 · Nov 21, 2005, 02:47 AM

yea i ran it in safe mode + followed the instructions... i did choose to clean ATI IGP... which i usually hadnt but wasnt sure if ineeded too... i now know that thats internal gfx (as far a i understand :P) .... but yeah its not just Ati tray tools cuz i tried to install the cat 5.11 and it said the same kinda thing... something along the lines of vid.inf missing etc... i recomended me to install a generic vga driver first... so i went back 2 an older 1 but didnt seem 2 work either... anway ill try the drivercleaner restore idea... ill let ya know what happens... thx 4 the advice guys!

billybob1863 · Nov 21, 2005, 02:52 AM

Here is the log of what the cleaning i origionally ran... im not sure what would have cuased this... btw... how do u run the restore thing on drivercleaner?? U have to have a back up already right??? I sadly didnt do that... any ideas? Maybe the first line here? as it is the (C:\WINDOWS\Inf\Ati*.inf) that i believe the cats were complaining about... if so how could i restore it???

just noticed ChoGGi mentioned to remove traytools from start up... why? U dont use it?

On a side note- do u think the ati 5.11 or the omega 5.10a would be better?

--------------------------------------------------------
---- Driver Cleaner Professional Edition 1.2
---- 20-11-2005 -- 16:21:09
--------------------------------------------------------
- ATI
- ATI CCC
- ATI Uninstall Utility
- ATI IGP
File Deleted (C:\WINDOWS\Inf\Ati*.inf)
File Deleted (C:\WINDOWS\Inf\Ati*.PNF)
File Deleted (C:\WINDOWS\Prefetch\ATI*.*)
File Deleted (C:\WINDOWS\system32\ati2cqag.dll)
File Deleted (C:\WINDOWS\system32\ati2dvag.dll)
File Deleted (C:\WINDOWS\system32\ati3duag.dll)
File Deleted (C:\WINDOWS\system32\ativvaxx.dll)
File Deleted (C:\WINDOWS\system32\Drivers\ati2mtag.sys)
File Deleted (C:\WINDOWS\system32\dllcache\ati*.*)
Directory Deleted (C:\Program Files\InstallShield Installation Information\{9B94BE6F-7CA3-4C40-A266-62667FF746CC})
Registry Deleted (HKEY_LOCAL_MACHINE\SOFTWARE\ATI Technologies\CBT)
Registry Deleted (HKEY_LOCAL_MACHINE\SOFTWARE\ATI Technologies\CDS)
Registry Deleted (HKEY_LOCAL_MACHINE\SOFTWARE\ATI Technologies\Desktop)
Registry Deleted (HKEY_LOCAL_MACHINE\SOFTWARE\ATI Technologies\Installed Drivers)
Registry Deleted (HKEY_LOCAL_MACHINE\SOFTWARE\ATI Technologies Inc.)
Registry Deleted (HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\OpenGLDrivers\ati2dvag)
Registry Deleted (HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\OpenGLDrivers\atifglws)
Registry Deleted (HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\AtiExtEvent)
Registry Deleted (HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Cur rentVersion\Uninstall\ATI Display Driver)
Registry Deleted (HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Conferencin g\CaptureDevices\ATI Multimedia Video Driver)
Registry Deleted (HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Conferencin g\CaptureDevices\ATI Video Basic Capture Driver)
Registry Deleted (HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Servi ces\Atierecord)
Registry Deleted (HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Servi ces\Eventlog\Application\ATI Smart)
Registry Deleted (HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Servi ces\Eventlog\System\Ati HotKey Poller)
Registry Deleted (HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Servi ces\Eventlog\System\ati2mtag)
Registry Deleted (HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\ Root\LEGACY_ATI_HOTKEY_POLLER)
Registry Deleted (HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\ Root\LEGACY_ATI_SMART)
Registry Deleted (HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Enum\Root \LEGACY_ATI_HOTKEY_POLLER)
Registry Deleted (HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Enum\Root \LEGACY_ATI_SMART)
Registry Deleted (HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\ ati2mtag)
Registry Deleted (HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\ ATI Smart)
Registry Deleted (HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\ Atierecord)
Registry Deleted (HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\ Eventlog\Application\ATI Smart)
Registry Deleted (HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\ Eventlog\System\Ati HotKey Poller)
Registry Deleted (HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\ Eventlog\System\ati2mtag)
Registry Deleted (HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Enum\Root \LEGACY_ATI_HOTKEY_POLLER)
Registry Deleted (HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Enum\Root \LEGACY_ATI_SMART)
Registry Deleted (HKEY_LOCAL_MACHINE\SOFTWARE\CLASSES\CLSID\{EBB584 5F-CA80-11CF-BD3C-008029E89281})
Registry Deleted (HKEY_CLASSES_ROOT\CLSID\{E62DCD80-C262-11d1-A419-006097923041})
Registry Deleted (HKEY_CLASSES_ROOT\CLSID\{700B1221-CAFF-11d1-B9DE-000000001B1B})
Registry Deleted (HKEY_CLASSES_ROOT\CLSID\{F2B8E361-D2E2-11D1-A41F-00609729B902})
Registry Deleted (HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\V ideo\{6CBB71F7-CE7A-47B9-B9B7-AC63299AF8C2})
Registry Deleted (HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Control\C lass\{4D36E968-E325-11CE-BFC1-08002BE10318}\0000)
Registry Deleted (HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Control\V ideo\{6CBB71F7-CE7A-47B9-B9B7-AC63299AF8C2})

ChoGGi · Nov 21, 2005, 04:17 AM

the igp entries are for ati chipset drivers (motherboards not video cards).
that screenshot you showed is probably from att. it gives a message like that if you dont have video drivers installed and you run it.

as for the backup i think you need to go into tools>settings>backup and enable before it does backups.

billybob1863 · Nov 21, 2005, 04:33 AM

... so would the IGP cleaning have caused the problem? if so how could i remedy it?

ChoGGi · Nov 21, 2005, 04:45 AM

probably not
whats the error message you have

billybob1863 · Nov 21, 2005, 04:51 AM

... see origional post... + also when i tried to install 5.11 reported something along the lines of vid.inf missing etc.... you mentioned to remove traytools from start up... why? U dont use it?

ChoGGi · Nov 21, 2005, 05:10 AM

i do use it, you were complaining about that error box popping up in your first post.
vid.inf no idea about that

so at the moment what does it show under device manager for your video card.

billybob1863 · Nov 21, 2005, 05:32 AM

ChoGGi · Nov 21, 2005, 06:21 AM

could reinstall 5.11 and get the error message?

billybob1863 · Nov 21, 2005, 06:23 AM

ill try it... ill get bak later got some stuff 2 do... thx 4 all the help though! really appreciate it!

billybob1863 · Nov 24, 2005, 02:29 AM

well finally got around to trying 5.11 again and got screen shots of the diff erros... any ideas??

just had an idea... would it be because i dont have .Net 1.1? I have .Net 2 and i thought that would be backwards compatable etc... is it? I had that kind of problem before but the error message came at start up, not when i was installing and i dont think it had anything to do with INF... dunno...

also with the 5.11 what is WDM? I doubt i need it but it comes with the package...

ChoGGi · Nov 24, 2005, 10:14 AM

i think the first one is att again
for the other two try #5
http://www.hardwareheaven.com/windows-xp-radeon-display-drivers/69335-common-problems-fixes.html
wdm is for vivo and all in wonder cards. its the drivers for the video in/out you dont need it

Dyre Straits · Nov 24, 2005, 11:55 AM

I would suggest that you uninstall whatever you have at the moment. Then, reboot the computer and let Windows install its default drivers for your video card. Let it complete this. Then, reboot the system once again and proceed to install whatever drivers you wish. I do like Omega's 5.10a drivers. If you install those, along with the ATT you'll likely get rid of all those errors.

That first one: 'low level device' is definitely the ATT app not finding the installed matching video drivers for it.

billybob1863 · Nov 24, 2005, 05:35 PM

so if i dont need wdm is there some option not to install it with the 5.11 cats??

billybob1863 · Nov 24, 2005, 05:41 PM

i have stock x600 drivers on now and no error messages are popping up... i tried to do the fix #5 from the link u gave Cho but i didnt get the option of a standard video driver but instead just a list a various ATI models.... I tried to install 5.11 with the stock x600's on but the INF error is still there... wouldnt that INF error need fix #3 from the link u posted? Do I need .Net 1.1 or is .Net 2 ok? Are they backwards compatable? Would that be the issue?

The omegas were working ok the only issue was that when I tried to go into standby with powerplay on "optimized for batterly life" then it would either not go into standby or the screen would get washed out + other random problems... otherwise i would have stayed with omega... the're great otherwise... hopefully the 5.11 dont have that problem...

ChoGGi · Nov 24, 2005, 11:21 PM

if you look on the ati download page it gives a lower speed download option (below the regular one) where you can choose what you want to download.
"i tried to do the fix #5 from the link u gave Cho but i didnt get the option of a standard video driver but instead just a list a various ATI models."
it should be there try moving any oem*.inf or oem*.pnf in your windows\inf folder

"wouldnt that INF error need fix #3 from the link u posted?"
maybe but the message is a little different, if you want to goto device manager>display adapter>your video card properties>details tab> and copy/paste your hardware id, then i could check to see if you need to add support for your card.

"Do I need .Net 1.1 or is .Net 2 ok? Are they backwards compatable? Would that be the issue?" other then some annoying programs that want you to have v1.1 installed while you install them you dont need it.

"The omegas were working ok the only issue was that when I tried to go into standby with powerplay on "optimized for batterly life" then it would either not go into standby or the screen would get washed out + other random problems"
no idea

billybob1863 · Nov 24, 2005, 11:38 PM

Not sure what u meant by:
try moving any oem*.inf or oem*.pnf in your windows\inf folder
what oem*.inf or oem*.pnf ? Create them?

dont worry bout the standby thing... just a problem omega and my vid card was having... hence i tried to change... it works fine w. stock drivers... dont know why there is an issue but there is...

dont the catalysts need .NET 1.1? or at least the CC... ?

thx for ur help!

heres the hardware id:

ChoGGi · Nov 24, 2005, 11:57 PM

sorry i should have been a bit more clear.
whenever you install a driver and the inf isnt in windows\inf then it'll make a copy of it called oem??.inf (?? are numbers). pnf files stand for Precompiled Setup Information. they are created during the driver install.
they'll show up when you try to manually install the drivers, if you move them elsewhere or delete them they wont.
well it seems your card isnt in them so i guess you'll have to do #3. the easiest way is to copy the info from another inf. omega 2.6.75a (cat 5.10a) have support for your card see if they work

whats the latest version of drivers that do work for you (omega or ati)?

billybob1863 · Nov 25, 2005, 12:04 AM

well the omegas i had on ealier - 5.9 worked ok... (still issue w. standby put gfx wise they worked fine) the stock ones i have are also working fine... though im not sure what verison of ati they would be... old i imagine.

so i have 2 get the .inf files from a previous installation of the omega cat 9 that worked? and the place them in the windows/inf? is that only if i want to use the omegas? or would that be ok 4 the ati 5.11 aswell?

do you think the inclusion of wdm in what i was installing would even be the issue? i downloaded the 5.11 drivers and CC seperately and can try installing it that way... but i doubt it will make a dif...

would it be important to note that the omegas installed fine and didnt have the INF error? Not sure...

>GSXR<mrbusa · Nov 25, 2005, 01:18 AM

Quote:

Originally Posted by billybob1863

well finally got around to trying 5.11 again and got screen shots of the diff erros... any ideas??

just had an idea... would it be because i dont have .Net 1.1? I have .Net 2 and i thought that would be backwards compatable etc... is it? I had that kind of problem before but the error message came at start up, not when i was installing and i dont think it had anything to do with INF... dunno...

also with the 5.11 what is WDM? I doubt i need it but it comes with the package...

this exact same thing happened to me when i tried to install dh zeropoint drivers 0.511.i tried everything i could think of to fix it.chipset driver reinstall,full reg restore,search for anything ati and att related.the full dh drivercleaner pro 1.2 step by step.i went through the same uninstall procedure as i have for years with no probs until this release.i finally said screw it and reinstalled windows.i posted my probs on the zeropoint thread with no responce so i had nothing else i personally could have done.if i could rewrite drivers then i would not need to work in a warehouse.i am glad to know i am not the only person with these error messages,sry for your despair and i hope you have better luck than i did.later

billybob1863 · Nov 25, 2005, 01:25 AM

well that was a breath of hope :P i guess im stuck with stock... dunno ill try my best and see if ChoGGi's fixes may help... did u try the ati 5.11 or omega 5.11?? I havent tried zeropoint... but i guess they would be comprable to omegas... hopefully things work out... it would be nice to have working new drivers... arg...

>GSXR<mrbusa · Nov 25, 2005, 01:37 AM

Quote:

Originally Posted by billybob1863

well that was a breath of hope :P i guess im stuck with stock... dunno ill try my best and see if ChoGGi's fixes may help... did u try the ati 5.11 or omega 5.11?? I havent tried zeropoint... but i guess they would be comprable to omegas... hopefully things work out... it would be nice to have working new drivers... arg...

by the way welcome to dh,it is a good place to hang and all the techs usually help out in a timely matter if they can.zardon is a really cool host that gave me a break way back a few years ago when i got out of line about something that i dont even recall now.
ya,once the errors occured i tried reverting back to omegas and cats and even tried the ngo optomized with no luck.i followed the basic uninstall procedure as explained in dhdcpro 1.2 and posted all over these forums.i even go a step further and do a search with regseeker 1.45 for anything ati and whatever my tweaking app is at the time.i know there is nothing left behind because windows asks me to do a search for drivers at restart.it really screwed me up because i had a bunch of stuff i was selling on craigslist with emails by the minute and i had to do an emergency reinstall of xp.didnt get much sleep that night.i think from now on i am not going to be one of the first people to try out new drivers on the hour they are released.especially when i post a problem on the official thread of that driver and get no responce when i know the mods were answering all the hey dude your drivers rock posts.later

billybob1863 · Nov 25, 2005, 01:51 AM

thx... yeah seems like a very nice forum... lots of replies and support for a simple driver issue... well not that simple but still its nice 2 see the support.... yeah im with u on the idea that testing drivers b4 they get a chance 2 fix it up is usually not so great... specially after this.. O_O but im somewhat happy with stock... though i havent played anygames with it yet since i went from omega cat 9s to stock... so ill c the change... but i doubt it will be HUGE... :hope: at leats my !@)#($)( standby works now...

btw what drivers r u using now??

swimtech · Nov 25, 2005, 02:11 AM

This is a confusing thread , but the short of a good portion of it had to do with ATI Tray Tools not being uninstalled before starting the whole procedure.

Good to see though that you've got things running now (I'm running the Official Catalyst 5.11 now - like 'em) and when you decide to change again give this thread a read:

Cannot Load Low Level Device Driver...

and this thread as a primer...

Uninstall b4 Install

and Choggi's thread is great as well.

All those together should give you quite a bit of direction before you start your next installtion procedure.

>GSXR<mrbusa · Nov 25, 2005, 02:58 AM

Quote:

Originally Posted by swimtech

This is a confusing thread , but the short of a good portion of it had to do with ATI Tray Tools not being uninstalled before starting the whole procedure.

Good to see though that you've got things running now (I'm running the Official Catalyst 5.11 now - like 'em) and when you decide to change again give this thread a read:

Cannot Load Low Level Device Driver...

and this thread as a primer...

Uninstall b4 Install

and Choggi's thread is great as well.

All those together should give you quite a bit of direction before you start your next installtion procedure.

i am using the official 5.11 cats now.later

also swimtech
setting my card back to stock and uninstalling att is always the first thing i do.also i set my sys oc back to stock before i uninstall or install any driver whether it be sound,graphics,or chipset.i have followed the same uninstall procedure for a very long time and have never had this problem before now.

billybob1863 · Nov 25, 2005, 03:01 AM

the 5.11 cats worked after reinstall???
mine still have the bloody INF error.... arg... what did u do to get them 2 install correctly??

>GSXR<mrbusa · Nov 25, 2005, 03:07 AM

Quote:

Originally Posted by billybob1863

the 5.11 cats worked after reinstall???
mine still have the bloody INF error.... arg... what did u do to get them 2 install correctly??

after i reinstalled windows the official cats installed like butter.have you installed your board drivers.also it would be a good idea to put some system specs in your post or make a sig in the user panel so we can see what ya got going.

Nov 21, 2005, 01:39 AM	#1
billybob1863 DriverHeaven Junior Member Join Date: Nov 2005 Posts: 25 Rep Power: 0	Noob Error... Help? Hi... i was updating drivers and used drivercleanerpro, unfortunately i believe i deleted some important system file... is there anyway to reinstall it or get it back? Ideas??? Here is the error command that I am getting... the display actually works fine though, its just the annoying popup @ every start up.... any help would be great! Thanks!

Nov 21, 2005, 02:52 AM	Thread Starter #5
billybob1863 DriverHeaven Junior Member Join Date: Nov 2005 Posts: 25 Rep Power: 0	Here is the log of what the cleaning i origionally ran... im not sure what would have cuased this... btw... how do u run the restore thing on drivercleaner?? U have to have a back up already right??? I sadly didnt do that... any ideas? Maybe the first line here? as it is the (C:\WINDOWS\Inf\Ati.inf) that i believe the cats were complaining about... if so how could i restore it??? just noticed ChoGGi mentioned to remove traytools from start up... why? U dont use it? On a side note- do u think the ati 5.11 or the omega 5.10a would be better? -------------------------------------------------------- ---- Driver Cleaner Professional Edition 1.2 ---- 20-11-2005 -- 16:21:09 -------------------------------------------------------- - ATI - ATI CCC - ATI Uninstall Utility - ATI IGP File Deleted (C:\WINDOWS\Inf\Ati.inf) File Deleted (C:\WINDOWS\Inf\Ati.PNF) File Deleted (C:\WINDOWS\Prefetch\ATI.) File Deleted (C:\WINDOWS\system32\ati2cqag.dll) File Deleted (C:\WINDOWS\system32\ati2dvag.dll) File Deleted (C:\WINDOWS\system32\ati3duag.dll) File Deleted (C:\WINDOWS\system32\ativvaxx.dll) File Deleted (C:\WINDOWS\system32\Drivers\ati2mtag.sys) File Deleted (C:\WINDOWS\system32\dllcache\ati.) Directory Deleted (C:\Program Files\InstallShield Installation Information\{9B94BE6F-7CA3-4C40-A266-62667FF746CC}) Registry Deleted (HKEY_LOCAL_MACHINE\SOFTWARE\ATI Technologies\CBT) Registry Deleted (HKEY_LOCAL_MACHINE\SOFTWARE\ATI Technologies\CDS) Registry Deleted (HKEY_LOCAL_MACHINE\SOFTWARE\ATI Technologies\Desktop) Registry Deleted (HKEY_LOCAL_MACHINE\SOFTWARE\ATI Technologies\Installed Drivers) Registry Deleted (HKEY_LOCAL_MACHINE\SOFTWARE\ATI Technologies Inc.) Registry Deleted (HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\OpenGLDrivers\ati2dvag) Registry Deleted (HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\OpenGLDrivers\atifglws) Registry Deleted (HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\AtiExtEvent) Registry Deleted (HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Cur rentVersion\Uninstall\ATI Display Driver) Registry Deleted (HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Conferencin g\CaptureDevices\ATI Multimedia Video Driver) Registry Deleted (HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Conferencin g\CaptureDevices\ATI Video Basic Capture Driver) Registry Deleted (HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Servi ces\Atierecord) Registry Deleted (HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Servi ces\Eventlog\Application\ATI Smart) Registry Deleted (HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Servi ces\Eventlog\System\Ati HotKey Poller) Registry Deleted (HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Servi ces\Eventlog\System\ati2mtag) Registry Deleted (HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\ Root\LEGACY_ATI_HOTKEY_POLLER) Registry Deleted (HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\ Root\LEGACY_ATI_SMART) Registry Deleted (HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Enum\Root \LEGACY_ATI_HOTKEY_POLLER) Registry Deleted (HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Enum\Root \LEGACY_ATI_SMART) Registry Deleted (HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\ ati2mtag) Registry Deleted (HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\ ATI Smart) Registry Deleted (HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\ Atierecord) Registry Deleted (HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\ Eventlog\Application\ATI Smart) Registry Deleted (HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\ Eventlog\System\Ati HotKey Poller) Registry Deleted (HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\ Eventlog\System\ati2mtag) Registry Deleted (HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Enum\Root \LEGACY_ATI_HOTKEY_POLLER) Registry Deleted (HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Enum\Root \LEGACY_ATI_SMART) Registry Deleted (HKEY_LOCAL_MACHINE\SOFTWARE\CLASSES\CLSID\{EBB584 5F-CA80-11CF-BD3C-008029E89281}) Registry Deleted (HKEY_CLASSES_ROOT\CLSID\{E62DCD80-C262-11d1-A419-006097923041}) Registry Deleted (HKEY_CLASSES_ROOT\CLSID\{700B1221-CAFF-11d1-B9DE-000000001B1B}) Registry Deleted (HKEY_CLASSES_ROOT\CLSID\{F2B8E361-D2E2-11D1-A41F-00609729B902}) Registry Deleted (HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\V ideo\{6CBB71F7-CE7A-47B9-B9B7-AC63299AF8C2}) Registry Deleted (HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Control\C lass\{4D36E968-E325-11CE-BFC1-08002BE10318}\0000) Registry Deleted (HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Control\V ideo\{6CBB71F7-CE7A-47B9-B9B7-AC63299AF8C2}) Last edited by billybob1863; Nov 21, 2005 at 03:01 AM.*

Nov 21, 2005, 04:17 AM	#6
ChoGGi DriverHeaven Senior Member Join Date: Jun 2002 Location: Toronto Posts: 1,209 Rep Power: 0	the igp entries are for ati chipset drivers (motherboards not video cards). that screenshot you showed is probably from att. it gives a message like that if you dont have video drivers installed and you run it. as for the backup i think you need to go into tools>settings>backup and enable before it does backups. __________________ specs Common Problems and Fixes for your Radeon

Nov 21, 2005, 04:45 AM	#8
ChoGGi DriverHeaven Senior Member Join Date: Jun 2002 Location: Toronto Posts: 1,209 Rep Power: 0	probably not whats the error message you have __________________ specs Common Problems and Fixes for your Radeon

Nov 21, 2005, 05:10 AM	#10
ChoGGi DriverHeaven Senior Member Join Date: Jun 2002 Location: Toronto Posts: 1,209 Rep Power: 0	i do use it, you were complaining about that error box popping up in your first post. vid.inf no idea about that so at the moment what does it show under device manager for your video card. __________________ specs Common Problems and Fixes for your Radeon

Nov 21, 2005, 01:51 AM	#2
Vikingod Int'l Fish Liaison Join Date: Jul 2004 Location: By the light of lamp I sit and type... Posts: 16,197 Rep Power: 112 System Specs	When you ran drivercleaner, did you run it in safe mode? Also, I believe there is a restore feature in drivercleaner under "Tools / Restore" (ctrl+R). Give that a shot. Make sure you read the directions when running drivercleaner.

Nov 21, 2005, 02:01 AM	#3
ChoGGi DriverHeaven Senior Member Join Date: Jun 2002 Location: Toronto Posts: 1,209 Rep Power: 0	i think thats ati tray tools. just ignore it till you install drivers or remove it from your startup list. __________________ specs Common Problems and Fixes for your Radeon

Nov 21, 2005, 02:47 AM	Thread Starter #4
billybob1863 DriverHeaven Junior Member Join Date: Nov 2005 Posts: 25 Rep Power: 0	yea i ran it in safe mode + followed the instructions... i did choose to clean ATI IGP... which i usually hadnt but wasnt sure if ineeded too... i now know that thats internal gfx (as far a i understand :P) .... but yeah its not just Ati tray tools cuz i tried to install the cat 5.11 and it said the same kinda thing... something along the lines of vid.inf missing etc... i recomended me to install a generic vga driver first... so i went back 2 an older 1 but didnt seem 2 work either... anway ill try the drivercleaner restore idea... ill let ya know what happens... thx 4 the advice guys!

Nov 21, 2005, 04:33 AM	Thread Starter #7
billybob1863 DriverHeaven Junior Member Join Date: Nov 2005 Posts: 25 Rep Power: 0	... so would the IGP cleaning have caused the problem? if so how could i remedy it?

Nov 21, 2005, 04:51 AM	Thread Starter #9
billybob1863 DriverHeaven Junior Member Join Date: Nov 2005 Posts: 25 Rep Power: 0	... see origional post... + also when i tried to install 5.11 reported something along the lines of vid.inf missing etc.... you mentioned to remove traytools from start up... why? U dont use it?

Nov 21, 2005, 05:32 AM	Thread Starter #11
billybob1863 DriverHeaven Junior Member Join Date: Nov 2005 Posts: 25 Rep Power: 0

Nov 21, 2005, 06:21 AM	#12
ChoGGi DriverHeaven Senior Member Join Date: Jun 2002 Location: Toronto Posts: 1,209 Rep Power: 0	could reinstall 5.11 and get the error message? __________________ specs Common Problems and Fixes for your Radeon

Nov 21, 2005, 06:23 AM	Thread Starter #13
billybob1863 DriverHeaven Junior Member Join Date: Nov 2005 Posts: 25 Rep Power: 0	ill try it... ill get bak later got some stuff 2 do... thx 4 all the help though! really appreciate it!

Nov 24, 2005, 02:29 AM	Thread Starter #14
billybob1863 DriverHeaven Junior Member Join Date: Nov 2005 Posts: 25 Rep Power: 0	well finally got around to trying 5.11 again and got screen shots of the diff erros... any ideas?? just had an idea... would it be because i dont have .Net 1.1? I have .Net 2 and i thought that would be backwards compatable etc... is it? I had that kind of problem before but the error message came at start up, not when i was installing and i dont think it had anything to do with INF... dunno... also with the 5.11 what is WDM? I doubt i need it but it comes with the package... Last edited by billybob1863; Nov 24, 2005 at 02:38 AM.

Nov 24, 2005, 10:14 AM	#15
ChoGGi DriverHeaven Senior Member Join Date: Jun 2002 Location: Toronto Posts: 1,209 Rep Power: 0	i think the first one is att again for the other two try #5 http://www.hardwareheaven.com/windows-xp-radeon-display-drivers/69335-common-problems-fixes.html wdm is for vivo and all in wonder cards. its the drivers for the video in/out you dont need it __________________ specs Common Problems and Fixes for your Radeon

Nov 24, 2005, 05:35 PM	Thread Starter #17
billybob1863 DriverHeaven Junior Member Join Date: Nov 2005 Posts: 25 Rep Power: 0	so if i dont need wdm is there some option not to install it with the 5.11 cats??

Nov 24, 2005, 05:41 PM	Thread Starter #18
billybob1863 DriverHeaven Junior Member Join Date: Nov 2005 Posts: 25 Rep Power: 0	i have stock x600 drivers on now and no error messages are popping up... i tried to do the fix #5 from the link u gave Cho but i didnt get the option of a standard video driver but instead just a list a various ATI models.... I tried to install 5.11 with the stock x600's on but the INF error is still there... wouldnt that INF error need fix #3 from the link u posted? Do I need .Net 1.1 or is .Net 2 ok? Are they backwards compatable? Would that be the issue? The omegas were working ok the only issue was that when I tried to go into standby with powerplay on "optimized for batterly life" then it would either not go into standby or the screen would get washed out + other random problems... otherwise i would have stayed with omega... the're great otherwise... hopefully the 5.11 dont have that problem... Last edited by billybob1863; Nov 24, 2005 at 05:47 PM.

Nov 24, 2005, 11:21 PM	#19
ChoGGi DriverHeaven Senior Member Join Date: Jun 2002 Location: Toronto Posts: 1,209 Rep Power: 0	if you look on the ati download page it gives a lower speed download option (below the regular one) where you can choose what you want to download. "i tried to do the fix #5 from the link u gave Cho but i didnt get the option of a standard video driver but instead just a list a various ATI models." it should be there try moving any oem.inf or oem.pnf in your windows\inf folder "wouldnt that INF error need fix #3 from the link u posted?" maybe but the message is a little different, if you want to goto device manager>display adapter>your video card properties>details tab> and copy/paste your hardware id, then i could check to see if you need to add support for your card. "Do I need .Net 1.1 or is .Net 2 ok? Are they backwards compatable? Would that be the issue?" other then some annoying programs that want you to have v1.1 installed while you install them you dont need it. "The omegas were working ok the only issue was that when I tried to go into standby with powerplay on "optimized for batterly life" then it would either not go into standby or the screen would get washed out + other random problems" no idea __________________ specs Common Problems and Fixes for your Radeon

Nov 24, 2005, 11:38 PM	Thread Starter #20
billybob1863 DriverHeaven Junior Member Join Date: Nov 2005 Posts: 25 Rep Power: 0	Not sure what u meant by: try moving any oem.inf or oem.pnf in your windows\inf folder what oem.inf or oem.pnf ? Create them? dont worry bout the standby thing... just a problem omega and my vid card was having... hence i tried to change... it works fine w. stock drivers... dont know why there is an issue but there is... dont the catalysts need .NET 1.1? or at least the CC... ? thx for ur help! heres the hardware id:

Nov 24, 2005, 11:57 PM	#21
ChoGGi DriverHeaven Senior Member Join Date: Jun 2002 Location: Toronto Posts: 1,209 Rep Power: 0	sorry i should have been a bit more clear. whenever you install a driver and the inf isnt in windows\inf then it'll make a copy of it called oem??.inf (?? are numbers). pnf files stand for Precompiled Setup Information. they are created during the driver install. they'll show up when you try to manually install the drivers, if you move them elsewhere or delete them they wont. well it seems your card isnt in them so i guess you'll have to do #3. the easiest way is to copy the info from another inf. omega 2.6.75a (cat 5.10a) have support for your card see if they work whats the latest version of drivers that do work for you (omega or ati)? __________________ specs Common Problems and Fixes for your Radeon

Nov 25, 2005, 12:04 AM	Thread Starter #22
billybob1863 DriverHeaven Junior Member Join Date: Nov 2005 Posts: 25 Rep Power: 0	well the omegas i had on ealier - 5.9 worked ok... (still issue w. standby put gfx wise they worked fine) the stock ones i have are also working fine... though im not sure what verison of ati they would be... old i imagine. so i have 2 get the .inf files from a previous installation of the omega cat 9 that worked? and the place them in the windows/inf? is that only if i want to use the omegas? or would that be ok 4 the ati 5.11 aswell? do you think the inclusion of wdm in what i was installing would even be the issue? i downloaded the 5.11 drivers and CC seperately and can try installing it that way... but i doubt it will make a dif... would it be important to note that the omegas installed fine and didnt have the INF error? Not sure...

Nov 25, 2005, 01:25 AM	Thread Starter #24
billybob1863 DriverHeaven Junior Member Join Date: Nov 2005 Posts: 25 Rep Power: 0	well that was a breath of hope :P i guess im stuck with stock... dunno ill try my best and see if ChoGGi's fixes may help... did u try the ati 5.11 or omega 5.11?? I havent tried zeropoint... but i guess they would be comprable to omegas... hopefully things work out... it would be nice to have working new drivers... arg...

Nov 25, 2005, 01:51 AM	Thread Starter #26
billybob1863 DriverHeaven Junior Member Join Date: Nov 2005 Posts: 25 Rep Power: 0	thx... yeah seems like a very nice forum... lots of replies and support for a simple driver issue... well not that simple but still its nice 2 see the support.... yeah im with u on the idea that testing drivers b4 they get a chance 2 fix it up is usually not so great... specially after this.. O_O but im somewhat happy with stock... though i havent played anygames with it yet since i went from omega cat 9s to stock... so ill c the change... but i doubt it will be HUGE... :hope: at leats my !@)#($)( standby works now... btw what drivers r u using now??

Nov 25, 2005, 02:11 AM	#27
swimtech HardwareHeaven Extreme Member Join Date: May 2002 Location: North Carolina Posts: 4,040 Rep Power: 124 System Specs	This is a confusing thread , but the short of a good portion of it had to do with ATI Tray Tools not being uninstalled before starting the whole procedure. Good to see though that you've got things running now (I'm running the Official Catalyst 5.11 now - like 'em) and when you decide to change again give this thread a read: Cannot Load Low Level Device Driver... and this thread as a primer... Uninstall b4 Install and Choggi's thread is great as well. All those together should give you quite a bit of direction before you start your next installtion procedure. __________________ It's not so much getting your way that matters or not - what matters is how you go about getting it.

Nov 25, 2005, 03:01 AM	Thread Starter #29
billybob1863 DriverHeaven Junior Member Join Date: Nov 2005 Posts: 25 Rep Power: 0	the 5.11 cats worked after reinstall??? mine still have the bloody INF error.... arg... what did u do to get them 2 install correctly??