Players of Heavy Rain in the US have been suffering from a series of technical issues. Game freezes, crashes and corrupt save game data have caused an outcry from the PS3 community.
Although it isn’t known how many are affected by the issue there have been enough reports to warrant the appearance of a representative from Sony to try and calm down people complaining.
Speaking on the community forums Sony said:
“Hi folks, this is just to let you know that the issues reported in this thread and elsewhere are being looked into.
One word of advice we’ve had already is to avoid switching off your PlayStation while the game is in black screen as this may be affecting your save game. There have been a few reports of incidents where game saves have taken longer than would normally be expected – and with a black screen present it may leave the assumption that the game has crashed. In these circumstances we recommend you wait at least 5 minutes before rebooting.”