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XFX Kills Double Lifetime Warranty for New AMD Cards

XFX Kills Double Lifetime Warranty for New AMD Cards

With the introduction of AMD”s HD 7000-series, XFX has silently moved away from their Double Lifetime Warranty and has instead moved to a more basic coverage model.

XFX has been known as a company that pushes the boundaries of both performance and customer support. Their graphics cards were among the first to receive lifetime warranties and what was called “modder friendly” coverage which allowed users to upgrade the included heatsink without voiding the warranty term. Things took a step to the next level when XFX introduced their “Double Lifetime” warranty which essentially covered the original purchaser along with the first person who bought the card second hand. At first this practice sounded too good to be true but it seems to have paid dividends since the Double Lifetime Warranty turned into a major selling point for XFX’s cards. Times have changed though.

Soon after the HD 7970 was released, we started hearing reports of XFX including “Warranty Void If Removed” stickers on the heatsink’s screws, possibly indicating a retraction of the Modder Friendly warranty. Luckily, this can be ignored if you live in North America but in all other regions, removing the heatsink means throwing out your warranty. XFX just asks that you call them before making any modifications.

Source: Hardware Canucks

You can read more about the warranty and its implications HERE.

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