And, try as I might, I cannot get the bugger to start! I've removed drivers, devices, followed HP troubleshooting suggestions...all to no avail. The main reason, however, that I even have this laptop here is due to the RAM going bad in the system. It wouldn't get into Windows but for a few seconds before it would BSOD and restart. The new RAM has fixed that problem. One other puzzle: The WIFI icon shows No Connection...yet, I'm clearly connected to the Internet and getting updated drivers, etc. Any hint as to what is causing the Audio Service to not start? I've plugged in my headphones both with the USB plug as well as the normal audio jack....still no sound and it refuses to start. BTW, it is Windows 10 64-bit. EDIT: I'm currently in the process of simply resetting Windows. Fingers crossed!