Given that there are a lot of spyware, adware, and malware programs out there claiming to be Driver Cleaner (such as Drive Cleaner, Drivecleaner, and so fourth), I just thought I'd post a picture of what the REAL program/s look like: Driver Cleaner PE (Free version looks the same): Note: This version was discontinued in 2006 Driver Cleaner.NET Note: Currently supported version as of 2009 Driver Cleaner is just that: a cleaning program for a specific list of device drivers, and it's related registry locations. It does not clean spyware, adware, trojans, malware, viruses, or scan/fix hard drive issues. To put it as politely as I can: if the program you ran doesn't look like this, or does but doesn't have listings for cleaning out video/audio drivers (such as 3dfx, nVidia, ATI, and Creative), then you should be taking your issues, and complaints up with someone else (such as your Internet provider, or the place in which you got the software) as what you are running is NOT the real deal folks. Have a nice day. Edit: Update due to lost link for PE version pic, and included pic of .NET.