It’s called vomit fraud. And it could make your Uber trip really expensive

Discussion in 'Petrol Heads Forum' started by Calliers, Jul 27, 2018.

  1. Calliers

    Calliers HH's MC Staff Member

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    The next time you use Uber, check your bill. The trip could turn out to be expensive — not just for the distance but for a type of fraud that is on the rise.

    It’s called “vomit fraud,” a scam repeatedly denounced in social networks yet still taking place around the world.

    What is it? Passengers request Uber cars, which deliver them to their destination. So far so good.

    But soon the passenger receives a note from Uber reporting an “adjustment” in the bill and an extra charge that can range from $80 to $150, depending on the driver’s degree of crookedness.

    If you think that’s frustrating, you’re right. But the worst is still to come.

    The passenger, unaware of what’s happening, tries to contact Uber. The only way to do that is through the “help” button on the company’s app or internet page.

    The first reply usually goes something like this: “I understand that it can be disconcerting to receive adjustments to the tariff after your trip ended ... In this case, your driver notified us that during your trip there was an incident in the vehicle and therefore a cleanup fee of $150 was added.”

    The message is accompanied by photos of the alleged incident — vomit in the vehicle. The Uber driver had sent the images to the company, which considered them sufficient evidence to add the cleanup charge to the bill.
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    Source: thestar
     

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