Program crashes!

Discussion in 'Driver Cleaner.NET Support' started by sacredbanana, Oct 12, 2008.

  1. sacredbanana

    sacredbanana New Member

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    Hello I just purchased DC.net and installed onto a Vista x64 system.

    I am trying to clean up my Creative X-Fi drivers and have followed all instructions but when I click on "Yes" in the "Continue with cleaning?" dialogue I instantly get a Driver Cleaner .NET has stopped working error and I have to close the program. It gives me this error in windows normal mode. In windows safe mode, the program quits by itself after I click yes but doesnt give the error message. Either way the program doesnt get to do anything. I experimented and selected different filters but most have the same result.

    Problem signature:
    Problem Event Name: APPCRASH
    Application Name: DriverCleanerDotNET.exe
    Application Version: 3.3.0.0
    Application Timestamp: 2a425e19
    Fault Module Name: StackHash_61d0
    Fault Module Version: 6.0.6001.18000
    Fault Module Timestamp: 4791a783
    Exception Code: c0000374
    Exception Offset: 000aada3
    OS Version: 6.0.6001.2.1.0.256.1
    Locale ID: 3081
    Additional Information 1: 61d0
    Additional Information 2: 554ba95cb458907e98b086b35493f371
    Additional Information 3: dac3
    Additional Information 4: 545eb2f9328914c2f8c883dee60e8737

    :confused:
     
    Last edited: Oct 12, 2008
  2. Spike

    Spike Driver Cleaner Maker

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    Hi,

    i don't have an answer right now, first need to look into it.

    Did you modify your windows in any way? like tweaks or different themes or something like that?

    Please also send me a email or PM with the name and email used to register.
     
  3. sacredbanana

    sacredbanana New Member

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    Hey

    Nope, no tweaking.

    I used to have TweakVI a long time ago but that is uninstalled.
     
  4. sacredbanana

    sacredbanana New Member

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    Hey

    It has been a few months. Has anyone found a solution to this problem yet? I still get a crash when I try to clean the creative sound drivers. I really need to clean these drivers, I'm experiencing a lot of problems with it right now.

    Thanks
     
  5. Spike

    Spike Driver Cleaner Maker

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    Hi,

    can you send me an email to info at drivercleaner dot net. Put in the email the problem and maybe some things you have already triend like reinstalling the .net framework.
     

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