Western Digital RMA

Discussion in 'Hardware Discussion & Support' started by Vikingod, Feb 16, 2008.

  1. Vikingod

    Vikingod Int'l Fish Liaison

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    Just RMA'd my HD from Western Digital.

    Extremely easy, it took me all of 10 mins online to request the RMA, three days later my replacement is here, and now I have to send the broken one back. Given this experience, I'll be looking at WD for my next drive purchase.
     
  2. The_Neon_Cowboy

    The_Neon_Cowboy Well-Known Member

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    advance replacement, other wise I've herd many times in feedback reviews on sites that it takes good 30 days to get back your RMA.
     
  3. Vikingod

    Vikingod Int'l Fish Liaison

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    You're right, I should have specified. Thanks
     
  4. mike2h

    mike2h New Member

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    im with viking, dont know about normal rma but their advance setup is quick & easy. only had to use it 2x in the last ten years, but given the circumstances that usually involve a hd failure it is good to have a system like that available to you.
     
  5. shteve

    shteve New Member

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    Keep an eye on the RMA status though. I sent my faulty drive back after an advance replacement and it took three weeks and four e-mails to get them to flag the drive as received (so as to not charge me for the advance one).
     
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  6. Vikingod

    Vikingod Int'l Fish Liaison

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    Good point, I'll keep an eye on that. I'm sending it out today.
     
  7. CDsDontBurn

    CDsDontBurn AMD & Petrol Heads Mod

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    did you have to pay for shipping at all? both ways, one way, or was shipping pre-paid for you?
     
  8. josh2thad

    josh2thad New Member

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    I just got mine back again from WD, on the standard retrurn policy. It took aobut 8 working days for them to send me a new one. They 2nd day air shipped it back at thier cost.
     
  9. shteve

    shteve New Member

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    You pay to post your drive back, they pay postage for the replacement.
     

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